Customer-Centric Picker & Dispatch Specialist

Booker Group; Cardiff; Hybrid; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Booker discount

Tesco discount after 3 months

Tesco Mobile discount

Insurance discounts

Eye care benefits

Health checks

RAC discounts

Cycle to work

Save As You Earn - Shares

Pension

Life Assurance

Job summary

Booker Group in Cardiff is seeking a customer-focused team member to join our store operations. You will help in shelves, tills, stock, and deliveries, ensuring customers get what they need quickly and with a smile.

Your can-do attitude and commitment to service will shine as you work across several store areas. We offer a comprehensive benefits package and a supportive environment where reliability and presentation matter.

Qualifications

• A can-do attitude and willingness to meet service targets.
• Passion for delivering excellent customer service.
• Reliable, punctual and well-presented.
• Flexible, multi-tasking mindset to cover varied store duties.

Responsibilities

• Accurate picking and dispatch of goods using handheld terminal and report discrepancies.
• Check quality and shelf life; ensure packaging is robust for delivery.
• Provide high standard of customer service by processing deliveries efficiently and to target.
• Be polite with delivery staff and escalate complex queries to a supervisor.

Skills

Can-do attitude

Customer service

Punctuality

Tools

Handheld terminal

Job description

Booker Group in Cardiff is seeking a customer-focused team member to join our store operations. You will help in shelves, tills, stock, and deliveries, ensuring customers get what they need quickly and with a smile.

Your can-do attitude and commitment to service will shine as you work across several store areas. We offer a comprehensive benefits package and a supportive environment where reliability and presentation matter.