Customer-Centric Car Park Attendant

Times24; Manchester; Hybrid; GBP 12,000 - 17,000; Full time

Job summary

Times24 is seeking a Car Park Attendant in Manchester to provide friendly, efficient service and support smooth operations across the car park. You will assist customers, monitor equipment, manage traffic, and enforce regulations to maintain safety and a top-tier experience.

Full training is provided; prior parking or customer service experience is a plus. The role emphasizes teamwork, problem solving, and adapting quickly to changing operational needs in a fast-paced environment.

Qualifications

• Excellent communication and customer service skills.
• Strong multitasking abilities.
• Effective complaint resolution.
• Punctual with good time management.
• Prior parking or customer service experience is a plus, but training provided.
• Knowledge of health and safety protocols.
• Proactive and adaptable, able to work independently or in a team.

Responsibilities

• Deliver outstanding customer service to parkers.
• Monitor ANPR and intercom equipment.
• Manage traffic flow and space usage.
• Enforce parking regulations and safety.
• Process payments and handle complaints.
• Perform health and safety checks.
• Patrol premises for cleanliness and efficiency.
• Assist with vehicle movement and safe parking.
• Report incidents and equipment issues promptly.
• Stay updated on operational changes and training.

Skills

Communication

Customer service

Multitasking

Complaint resolution

Punctuality

Health & safety

Teamwork

Problem solving

Job description

Times24 is seeking a Car Park Attendant in Manchester to provide friendly, efficient service and support smooth operations across the car park. You will assist customers, monitor equipment, manage traffic, and enforce regulations to maintain safety and a top-tier experience.

Full training is provided; prior parking or customer service experience is a plus. The role emphasizes teamwork, problem solving, and adapting quickly to changing operational needs in a fast-paced environment.