Customer Care Specialist – Flexible Hours + Training & Bonuses

H&T Group Ltd; Warrington; On-site; GBP 10,000 - 11,000; Part time

Benefits offered by this job

30 days holiday (incl. bank holidays)

Private healthcare plan

Cycle to work scheme

Season ticket loans

Staff discounts on jewellery and high‑

Job summary

H&T Group Ltd in Warrington is hiring a Store Colleague to welcome customers and provide expert support across pawnbroking, retail and financial services.

The part-time role (15 hours) requires full flexibility from Monday to Sunday, with training provided and a clear path to progression.

Enjoy benefits including 30 days holiday rising with service, private healthcare, cycle to work, season-ticket loans and generous staff discounts on jewellery and watches.

Qualifications

• No pawnbroking experience required; full training provided.
• Part-time role with 15 hours; flexibility Mon-Sun.
• Excellent customer service and integrity expected.
• Ability to learn and adapt in fast-paced environment.

Responsibilities

• Deliver exceptional customer service at the store.
• Assist customers with pawnbroking, retail sales and financial products.
• Maintain store standards and compliance.
• Process transactions accurately and securely.
• Support team to achieve targets.

Skills

Customer service

Communication

Flexibility

Teamwork

Multilingual

Job description

H&T Group Ltd in Warrington is hiring a Store Colleague to welcome customers and provide expert support across pawnbroking, retail and financial services.

The part-time role (15 hours) requires full flexibility from Monday to Sunday, with training provided and a clear path to progression.

Enjoy benefits including 30 days holiday rising with service, private healthcare, cycle to work, season-ticket loans and generous staff discounts on jewellery and watches.