Customer Care - Northwich Drive Thru (Full Time [Guaranteed Minimum Hours available])

TN United Kingdom; Northwich; On-site; GBP 20,000 - 25,000; Full time

Job summary

An established industry player is seeking a Customer Care Assistant for their Northwich location. In this full-time role, you will be the welcoming face of the restaurant, engaging with customers and ensuring their needs are met. Your responsibilities include maintaining cleanliness, organizing special events, and fostering a friendly atmosphere. If you have a genuine smile and enjoy connecting with people, this is the perfect opportunity for you. Join a company that values community and integrity while enjoying benefits like holiday pay and employee discounts.

Benefits

Holiday Pay

Service Awards

Meal Allowance

Employee Discounts

Qualifications

• Strong communication and interpersonal skills are essential.
• Ability to maintain cleanliness and create a welcoming atmosphere.

Responsibilities

• Engage with customers and ensure smooth operation of customer areas.
• Maintain cleanliness standards and create a warm atmosphere.

Skills

Effective Communication

Customer Engagement

Attentive Listening

Friendly Behavior

Job description

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Customer Care - Northwich Drive Thru (Full Time [Guaranteed Minimum Hours available]), Northwich

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Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

359760f0f094

Job Views:

9

Posted:

28.04.2025

Expiry Date:

12.06.2025

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Job Description:

Overview

McDonald's is one of the most recognized brands in the world, built on core values: Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and making opportunities accessible to all.

As a Customer Care Assistant, you will be the face of your restaurant. Your responsibilities include engaging with customers, ensuring the smooth operation of customer areas, making children feel welcome, handing out balloons, organizing special events, attending to customers' specific needs, maintaining cleanliness standards in the dining area and toilets, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.

Working in a fast-paced, energetic environment, we seek someone with a genuine smile, the ability to connect with customers, and make them feel valued.

Friendly, welcoming, courteous, and helpful behavior should come naturally. Effective communication skills such as attentive listening, face-to-face verbal communication, and eye contact are essential. Maintaining high energy levels while working efficiently and productively is also important.

Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and more.