Customer Care - Full Time Sutterton

McDonald's United Kingdom; Boston; On-site; GBP 18,000 - 22,000; Full time

Job summary

Join a leading global brand as a Customer Care Assistant, where you'll engage with customers and ensure a welcoming environment. Your role is vital in maintaining high standards of service and cleanliness, making every customer feel valued and appreciated. Enjoy benefits like holiday pay and employee discounts while working in a fast-paced, energetic setting.

Benefits

Holiday pay

Service Awards

Meal allowance

Employee discounts

Qualifications

• Ability to connect with customers and make them feel valued.
• Sustain high energy levels while working efficiently.

Responsibilities

• Engage with customers and ensure smooth operation of customer areas.
• Maintain high standards of cleanliness and create a welcoming atmosphere.

Skills

Friendliness

Effective Communication

Attentive Listening

Job description

Job Title: Customer Care Assistant at McDonald's

McDonald's, one of the most recognized brands worldwide, is committed to its core values: Serve, Inclusion, Integrity, Community, and Family. We strive to foster a safe, respectful, and inclusive workplace, provide quality jobs, and create opportunities for all.

As a Customer Care Assistant, you will be the face of your restaurant. Your main responsibilities include engaging with customers, ensuring the smooth operation of customer areas, making children feel welcome, organizing special events, attending to customers' specific needs, maintaining high standards of cleanliness in the dining area and toilets, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction levels.

Working in our fast-paced, energetic environment, we seek individuals with a genuine smile and the ability to connect with customers, making them feel valued.

Essential qualities include friendliness, a welcoming attitude, courtesy, helpfulness, and effective communication skills such as attentive listening, face-to-face verbal communication, and maintaining eye contact. The ability to sustain high energy levels while working efficiently and productively is crucial.

Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and much more.