Customer Care - Full Time Sutterton

TN United Kingdom; Boston; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a Customer Care Assistant to join their team in Boston. This role involves being the face of the restaurant, engaging with customers, and creating a welcoming atmosphere. The ideal candidate will possess effective communication skills, a friendly demeanor, and the ability to thrive in a fast-paced environment. With a focus on customer satisfaction, you will be responsible for maintaining cleanliness and ensuring a positive dining experience. This position offers various benefits, including holiday pay and employee discounts, making it an exciting opportunity for those passionate about customer service.

Benefits

Holiday pay

Service Awards

Meal allowance

Employee discounts

Qualifications

• Must possess effective communication skills and a friendly demeanor.
• Ability to engage and connect with customers in a fast-paced environment.

Responsibilities

• Engage with customers and ensure smooth operation of customer areas.
• Maintain cleanliness standards and create a welcoming atmosphere.

Skills

Effective communication skills

Customer engagement

Friendliness

Approachability

Attentive listening

Job description

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Customer Care - Full Time Sutterton, Boston

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Client:

Location:

Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

Job Views:

4

Posted:

28.04.2025

Expiry Date:

12.06.2025

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Job Description:

Overview

McDonald's is one of the most recognised brands in the world, and its core values include Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are accessible to all.

As a Customer Care Assistant, you will be the face of your restaurant. Your responsibilities include engaging with customers, ensuring the smooth operation of customer areas, making children feel welcome, organizing special events, attending to customers' specific needs, maintaining cleanliness standards in dining and toilet areas, and creating a warm, welcoming atmosphere. You'll also establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.

You will work in a fast-paced, high-energy environment, and we are looking for someone with a genuine smile, the ability to connect with customers, and make them feel valued.

Essential qualities include friendliness, approachability, courtesy, helpfulness, effective communication skills such as attentive listening, face-to-face verbal communication, and eye contact. Maintaining high energy levels while working efficiently and productively is also crucial.

Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and more.