Customer Care Claims Advisor - York (Mon-Fri)

Michael Page (UK); York and North Yorkshire; On-site; GBP 80,000 - 100,000; Full time

Job summary

A reputable not-for-profit organization in York is looking for a Contact Centre Claims Advisor. You will support customers with health care services, ensuring queries are handled efficiently. Ideal candidates have customer service experience and a strong communication skillset. This position offers a salary of £26,000+, training, progression opportunities, and various benefits, including free gym access and a generous holiday allowance.

Benefits

Free gym on site

Generous holiday allowance

Immediate interview

Excellent progression opportunities

Free parking

Regular incentives

Qualifications

• Previous experience in customer service from any background.
• Excellent telephone manner.
• Passionate about helping customers.

Responsibilities

• Support customers with enquiries related to health care services.
• Process claims and ensure seamless customer experience.

Skills

Customer service experience

Strong communication skills

Problem-solving

Empathy

Team player

Job description

A reputable not-for-profit organization in York is looking for a Contact Centre Claims Advisor. You will support customers with health care services, ensuring queries are handled efficiently. Ideal candidates have customer service experience and a strong communication skillset. This position offers a salary of £26,000+, training, progression opportunities, and various benefits, including free gym access and a generous holiday allowance.