Customer Care Boreham Interchange - CM2 5PS

TN United Kingdom; Chelmsford; On-site; GBP 20,000 - 24,000; Full time

Job summary

An established industry player in the fast-food sector is seeking enthusiastic Customer Care Assistants to join their team. In this role, you will be the friendly face of the restaurant, engaging with customers and ensuring a positive dining experience. Your responsibilities will include welcoming guests, maintaining cleanliness, and addressing customer needs in a fast-paced environment. If you have a genuine smile and a passion for customer service, this is the perfect opportunity to make a difference and grow within a supportive team. Enjoy a range of benefits, including holiday pay and employee discounts, while contributing to a welcoming atmosphere for all.

Benefits

Holiday Pay

Service Awards

Meal Allowances

Employee Discounts

Qualifications

• Ability to connect with customers and make them feel valued.
• Maintain high energy levels while working efficiently.

Responsibilities

• Engage with customers and ensure smooth operations in customer areas.
• Maintain high standards of cleanliness and create a welcoming atmosphere.

Skills

Effective Communication

Customer Engagement

Friendliness

Attentive Listening

Job description

Customer Care Boreham Interchange - CM2 5PS, Chelmsford

Job Category: Customer Service

EU work permit required: Yes

Job Details

• Job Reference: 1fa691128deb
• Job Views: 4
• Posted: 02.05.2025
• Expiry Date: 16.06.2025

Job Description

Overview

McDonald's is one of the most recognised brands worldwide, grounded in core values: Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are accessible to all.

As a Customer Care Assistant, you will be the face of your restaurant, engaging with customers and ensuring smooth operations in the customer areas. Your activities will include welcoming children, distributing balloons, organizing special events, attending to customers' specific needs, maintaining high standards of cleanliness in the dining area and toilets, and creating a warm, welcoming atmosphere. Your role is to establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.

We seek individuals who can work in a fast-paced, energetic environment, with a genuine smile and the ability to connect with customers, making them feel valued.

Essential qualities include friendliness, courtesy, helpfulness, effective communication skills (attentive listening, face-to-face interaction, eye contact), and the ability to maintain high energy levels while working efficiently and productively.

Benefits include holiday pay, service awards, meal allowances, employee discounts from top brands, and more.