Customer Care Assistant - Full Time Over 18 - Sprucefield

TN United Kingdom; Lisburn; On-site; GBP 20,000 - 24,000; Full time

Job summary

Join a globally recognized brand as a Customer Care Assistant in Lisburn, where you will be the face of the restaurant, engaging with customers and ensuring a positive experience. This role requires a friendly demeanor, effective communication skills, and the ability to maintain high energy levels in a fast-paced environment. You'll enjoy benefits like holiday pay, service awards, and employee discounts while contributing to a safe and inclusive workplace. If you have a genuine smile and a passion for customer service, this is the perfect opportunity for you!

Benefits

Holiday Pay

Service Awards

Meal Allowance

Employee Discounts

Qualifications

• Must possess effective communication skills and a friendly demeanor.
• Ability to engage with customers and maintain a welcoming atmosphere.

Responsibilities

• Engage with customers and ensure smooth operations in customer areas.
• Maintain high standards of cleanliness and create a welcoming environment.

Skills

Effective Communication Skills

Customer Engagement

Attentive Listening

High Energy Levels

Job description

Customer Care Assistant - Full Time Over 18 - Sprucefield, Lisburn

Client: [Client details missing]

Location: Lisburn, United Kingdom

Job Category: Customer Service

EU work permit required: Yes

Job Reference: 29c01e86dfed

Job Views: 3

Posted: 02.05.2025

Job Description:

Overview

McDonald's is a globally recognized brand committed to core values: Serve, Inclusion, Integrity, Community, and Family. We strive to foster a safe, respectful, and inclusive workplace, offering quality jobs and opportunities for all.

As a Customer Care Assistant, you will be the face of your restaurant, engaging with customers and ensuring smooth operations in customer areas. Your activities include welcoming children, handing out balloons, organizing special events, attending to customers' specific needs, maintaining high standards of cleanliness in dining and toilet areas, and creating a warm, welcoming atmosphere. It is your responsibility to establish positive communication with customers and keep the manager informed about customer satisfaction.

You will work in a fast-paced, energetic environment, and we are looking for someone with a genuine smile, the ability to connect with customers, and make them feel valued.

Friendly, welcoming, courteous, and helpful behavior should come naturally. Effective communication skills such as attentive listening, face-to-face verbal communication, and maintaining eye contact are essential. You should be able to sustain high energy levels while working efficiently and productively.

Benefits include holiday pay, service awards, meal allowance, employee discounts from top brands, and more.