Customer Care Assistant - Full Time - Ilminster

TN United Kingdom; Ilminster; On-site; GBP 20,000 - 28,000; Full time

Job summary

An established industry player seeks a Customer Care Assistant to be the face of the restaurant in Ilminster. This role involves engaging with customers, ensuring a welcoming atmosphere, and maintaining high cleanliness standards. Ideal candidates will possess effective communication skills and a genuine smile, contributing to a positive dining experience. The company values inclusivity and offers a benefits package that includes holiday pay and employee discounts. Join a dynamic team where your contributions make a real difference in customer satisfaction.

Benefits

Holiday Pay

Service Awards

Meal Allowances

Employee Discounts

Qualifications

• Ability to engage with customers and maintain positive communication.
• Natural friendliness and approachability in customer interactions.

Responsibilities

• Welcome customers and ensure smooth operations in dining areas.
• Address customer needs and maintain cleanliness standards.

Skills

Effective Communication Skills

Customer Engagement

Friendliness

Approachability

Attentive Listening

Job description

Social network you want to login/join with:

Customer Care Assistant - Full Time - Ilminster, Ilminster

col-narrow-left

Client:

Location:

Ilminster, United Kingdom

Job Category:

Customer Service

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

a4ce0fd6335f

Job Views:

12

Posted:

24.04.2025

Expiry Date:

08.06.2025

col-wide

Job Description:

Overview

McDonald's is one of the most recognised brands worldwide, built on core values: Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are accessible to all.

As a Customer Care Assistant, you will be the face of the restaurant, engaging with customers and ensuring smooth operations in customer areas. Responsibilities include welcoming children, distributing balloons, organizing special events, addressing customers' specific needs, maintaining cleanliness standards in dining areas and toilets, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.

Working in a fast-paced, energetic environment, we seek individuals with a genuine smile who can connect with customers and make them feel valued.

Behaviours such as friendliness, approachability, courtesy, and helpfulness should come naturally. Effective communication skills—attentive listening, face-to-face verbal communication, and eye contact—are essential. Maintaining high energy levels while working efficiently and productively is also required.

The benefits package includes holiday pay, service awards, meal allowances, employee discounts from top brands, and more.