Customer Assistant - Visual Merchandising

Marks and Spencer plc (UK); Truro; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks and Spencer plc (UK) is hiring a Visual Merchandiser for Fashion, Home & Beauty to craft compelling store displays and drive sales. You will translate merchandising plans into high-impact layouts, tell visual stories, and balance creativity with store operations.

You'll use digital tools to bring campaigns to life, update displays fast, and collaborate with colleagues across the floor. The role demands a retail mindset, resilience, and a passion for fashion and quality presentation.

Qualifications

• Experience in visual merchandising in fashion/retail.
• Strong eye for fashion and layout aesthetics.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Create high-impact in-store displays that align with campaigns.
• Roll out merchandising plans across the shop floor.
• Collaborate with team to maintain store presentation.

Skills

Eye for fashion

Resilience

Teamwork

Retail branding

Job description

Work Pattern

Week 1

Monday: 07:00 - 15:30

Wednesday: 09:00 - 18:00

Thursday: 07:00 - 15:00

Friday: 07:00 - 15:00

Week 2

Monday: 07:00 - 15:30

Wednesday: 09:00 - 18:00

Thursday: 07:00 - 15:00

Saturday: 07:00 - 15:00

Under 18 disclaimer

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Job Description

Join our team at M&S as a Visual Merchandiser in Fashion, Home & Beauty, a critical frontline role shaping how our customers experience the new M&S. We're looking for people who have an eye for fashion and have the resilience and drive to deliver high-impact displays that sell.

You'll be ready to implement the hottest merchandising plans, giving our shop floor the 'wow' factor. You'll be a visual storyteller and a fast-moving retail professional, balancing creativity with operational demands.

Use our digital tools to bring campaigns to life - and help make M&S the go-to for stylish, affordable quality.

Efficiency matters. You'll roll your sleeves up and deliver high-impact visual updates at pace, even under pressure.

Teamwork is key. You'll support colleagues across the floor and contribute to a store that looks and sells through brilliantly.