Customer Assistant - Visual Merchandiser - Stane Park

Marks & Spencer Plc; Colchester; On-site; GBP 18,000 - 28,000; Full time

Job summary

Marks & Spencer Plc is seeking a Visual Merchandiser in Fashion, Home & Beauty. The role focuses on creating compelling in-store displays that elevate the customer experience and drive sales.

You will implement merchandising plans with creativity and efficiency, acting as a visual storyteller across the shop floor. You’ll collaborate with store teams, adapt quickly to retail rhythms, and use digital tools to bring campaigns to life.

Qualifications

• Eye for fashion with ability to spot trends.
• Experience in fast-paced retail environments.
• Strong visual merchandising skills and store display knowledge.
• Clear communication and teamwork within store teams.

Responsibilities

• Shape customer experience through high-impact displays.
• Implement merchandising plans to create the 'wow' factor on the shop floor.
• Act as a visual storyteller balancing creativity with operations.
• Use digital tools to bring campaigns to life and drive sales.
• Provide fast, high-quality updates under pressure and tight deadlines.

Skills

Eye for fashion

Retail experience

Visual merchandising

Communication

Job description

Work Pattern
Week 1
Sunday 07:00 - 15:00
Monday 07:00 - 15:00
Wednesday 07:00 - 15:00
Thursday 07:00 - 15:00
Friday 07:00 - 15:00
Week 2
Monday 07:00 - 15:00
Tuesday 07:00 - 15:00
Wednesday 10:00 - 18:00
Thursday 07:00 - 15:00
Saturday 07:00 - 15:00

Under 18 disclaimer
To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Visual Merchandiser in Fashion, Home & Beauty, a critical frontline role shaping how our customers experience the new M&S. We’re looking for people who have an eye for fashion and have the resilience and drive to deliver high-impact displays that sell.

You’ll be ready to implement the hottest merchandising plans, giving our shop floor the ‘wow’ factor. You’ll be a visual storyteller and a fast-moving retail professional, balancing creativity with operational demands.

Use our digital tools to bring campaigns to life – and help make M&S the go-to for stylish, affordable quality.

Efficiency matters. You’ll roll your sleeves up and deliver high-impact visual updates at pace, even under pressure.

Teamwork is key. You’ll support colleagues across the floor and contribute to a store that looks and sells through brilliantly.

Flexibility is vital. Retail moves fast and you’ll easily pivot between tasks, meeting the demand.

If you’ve got the eye, the pace, and the grit, we want you. Are you ready for it?