Customer Assistant (Specialist)

Booths; Knutsford; On-site; GBP 15,000 - 18,000; Part time

Benefits offered by this job

Discount card

Pension

Wellbeing support

Shopping discounts

Job summary

Booths is seeking a Specialist Customer Assistant at our Knutsford store on Stanley Road. This part-time role offers 10 hours per week with weekend work and a rota designed to meet customer demand.

You must be able to work a weekend day and will receive notice of shifts in advance. The role focuses on delivering excellent customer service at Counters and within café areas, with opportunities to assist in kitchen tasks and maintain high store standards.

Qualifications

• Customer-facing retail experience preferred.
• Ability to work weekends and flexible hours.
• Must be over 18 years old.

Responsibilities

• Serve customers at counters and in the café.
• Assist in meat, fish and dairy counters.
• Support kitchen and front-of-house tasks and maintain cleanliness.

Skills

Customer service

Retail

Food handling

Counter service

Job description

Customer Assistant (Specialist)

Rate:£12.80

Location: Stanley Road, Knutsford, Cheshire, WA16 0BS

Hours: 10 hours per week

ContractType: Permanent

Closing date:25/10/26

Please note: You must be over the age of 18 to apply for this position

Working pattern

This is a part time position with a contract of 10 hours available. You must be able to work at least one weekend day per week.

As part of your contract, we ask for availability that is, as a minimum, one and a half times your weekly hours. For example, if you were on a 10-hour contract, we would ask for 15 hours of availability. This doesn’t mean you will work 15 hours (unless there is overtime available, and this may be offered to you) but your shifts may be placed anywhere within the availability you provide. This helps us build fair, consistent rotas, and ensures we can meet customer demand across the week. With this role being in Retail, you must also be available to work one late night and one weekend day per week.

You will have at least 2 weeks’ notice of when your shifts will be. If you can’t exactly match the hours and days we are looking for, this can be discussed. We are always happy to hear from you.

The Role

Our customers will be your main focus, and everything you do will be with their shopping experience in mind. As a Specialist Customer Assistant, you will be working on our Counters and within our cafes.

As part of our Counters team, you will be working with a variety of meat, fish and dairy products. You will have high degree of customer interaction and should therefore have a friendly, polite and approachable manner. As a member of our Café team you could be supporting in the kitchen making items from the menu or working as part of the Front of House team making beverages, serving customers or keeping on top of cleanliness within the dining area.

About

At Booths, you’re more than an employee, you’re part of the family. We’ve been family-run since 1847, and that spirit runs through everything we do. When you join our team, you’ll feel supported, valued, and inspired to be your best.

We believe in three things:People, Product, and Place. That means looking after each other, championing great food and drink, and creating welcoming stores where our customers and colleagues feel at home.

Working for us has great rewards:

• Discount card, 25% off Café, lunchtime and Hot Counter, 20% off Meat, Fish, Fruit and Vegetables, 10% off Licensed,15% off everything else
• Shopping discounts with my Booths benefits
• Wellbeing support
• Pension

Rate

18 – 20 years: £10.94 p/h

21+: £12.80 p/h

Job Description: Customer Assistant (Specialist)

Please Note:If we receive a significant number of applications then wemay close applications for this vacancy earlier than the advertised closing date.