Customer Assistant - In Store Bakery - Formby Simply Food

Marks and Spencer; Sefton; On-site; GBP 18,000 - 21,000; Full time

Job summary

Marks & Spencer in the United Kingdom is seeking a Customer Assistant for our Bakery section. You’ll work at the sharp end of fresh produce, under pressure and with precision, delivering high-quality baked goods to customers.

You’ll be hands-on, a brand ambassador who brings energy and attention to detail to every shift, delivering hot bread, fresh perspective, and fast, five-star service to shoppers across peak hours.

Qualifications

• Customer-focused and able to work in a fast-paced bakery environment.
• Strong attention to detail and commitment to quality and safety.
• Flexible and a team player, capable of adapting to store needs.

Responsibilities

• Deliver hot bread and maintain freshness for customers.
• Keep shelves stocked and presentable during peak hours.
• Work across different roles as needed and support store operations.
• Provide fast, five-star service to customers.

Skills

Customer service

Attention to detail

Team player

Work under pressure

Job description

All the details

Work Pattern

Sunday 08:00-16:00
Tuesday 07:00-15:00
Thursday 07:00-15:00

Join our team at M&S as a Customer Assistant in our Bakery section, working at the sharp end of fresh produce, under pressure and with precision. We're seeking passionate individuals with a love for food that strive for perfection every day.

You’ll be a hands‑on, sleeves‑up brand ambassador bringing energy and attention to detail to every shift - delivering hot bread, fresh perspectives, and fast, five‑star service to our customers.

• At M&S, our customers don't wait. You'll rise early, move quickly and put in the hard graft to maintain the highest standards in food quality and safety.
• You'll confidently manage demand, keeping our shelves full and our customers impressed.
• Efficiency and effectiveness are key aspects of your role. You'll balance speed with safety, making sure our bakery delivers freshness and availability even during peak hours.
• Being a team player is crucial. In this role, that means working closely with others while maintaining fast, high-quality output.
• Flexibility is vital. You'll adapt to the rhythm of the store, working across different roles as needed and embracing each shift with determination.

This is a tough, fast-paced role - but one where you'll see the impact of your work, every single day.