Customer Assistant - Food - Princes Risborough Simply Food

Marks and Spencer; Princes Risborough; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks and Spencer is seeking a Customer Assistant for our Food section to be at the frontline of the UK’s fast-growing retailer. You’ll help customers, keep shelves stocked, and deliver five-star service at pace in a busy store environment.

You’ll be digitally confident, using Sparks App and in-store devices to assist customers and process quick transactions, while working flexibly across different store areas to meet demand with a friendly, can-do attitude.

Qualifications

• Experience delivering five-star service in a fast-paced retail environment.
• Ability to work under pressure and adapt to changing customer demand.
• Digital proficiency with store tools and devices.

Responsibilities

• Provide five-star service at pace and assist customers across the Food section.
• Promote and sell latest food products to customers.
• Utilize Sparks App and in-store devices to enhance the shopping experience.
• Flexibly work across different store areas as needed.

Skills

Customer service

Team player

Digital confidence

Tools

Sparks App

Job description

Wednesday: 06:00-10:00
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
All the details
Work Pattern
Saturday: 06:00-14:45
Tuesday: 06:00-10:00
Wednesday: 06:00-10:00
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.
You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it?