Customer Assistant - Food - Kendal

Marks and Spencer; Kendal; On-site; GBP 12,000 - 18,000; Part time

Job summary

Marks & Spencer in Kendal is hiring a Customer Assistant for our Food section. You’ll be at the frontline, delivering high-quality service, advising customers on our food products and using Sparks App and in-store devices to enhance the shopping experience.

Shifts start early (4:30) and cover multiple mornings; flexibility and team spirit are essential as you help drive store sales in a fast-paced environment.

Qualifications

• Frontline role requiring resilience and ability to work under pressure.
• Willingness to work early mornings and across various store areas.

Responsibilities

• Confidently recommend and sell food products to customers.
• Deliver five-star service at pace during peak times.

Skills

Customer service

Team player

Digital literacy

Tools

Sparks App

In-store devices

Job description

"Under 18 disclaimer"\

This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

All the details

Work Pattern

Monday 0430-1030

Tuesday 0430-1030

Saturday 0430-1030

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving. We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us. At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them. Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge. This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks.