Customer Assistant - Food - Brotherhood Peterborough

M&S Careers; Peterborough; Presencial; GBP 12 000 - 15 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Unsocial premium £3.00 p/h (22:00-06:0

Resumo da oferta

Marks & Spencer in Peterborough is hiring a Customer Assistant in our Food section to be at the frontline of the UK’s fastest-growing retailer. You’ll deliver five-star service at pace, confidently recommending our products and engaging with customers throughout busy periods.

Being digitally confident with Sparks App and in-store devices is essential, as you’ll rotate across store areas with flexible shifts, including early mornings and nights with a £3 premium on late hours.

Qualificações

• Customer-facing role experience preferred.
• Willing to work early mornings.
• Must be 18 or older due to health and safety policy.

Responsabilidades

• Provide five-star service at pace.
• Advertise and sell new food products.
• Utilize Sparks App and in-store devices.
• Work across different store areas and shifts.

Conhecimentos

Customer service

Teamwork

Digital literacy

Ferramentas

Sparks App

In-store devices

Descrição da oferta de emprego

Work Pattern

Week 1

• Sunday 0600-1000
• Tuesday 0600-1400
• Thursday 0400-1030
• Friday 0400-1200

Week 2

• Wednesday 0400-1200
• Thursday 0600-1400
• Friday 0400-1030
• Saturday 1400-1800

Under 18 disclaimer This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to‑earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head‑on.

You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it?