Customer Assistant - Food - Bicester Simply Food

Marks and Spencer; Bicester; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer is seeking a Customer Assistant for our Food section. You’ll be at the frontline, delivering five-star service at pace and embracing transformation across the store.

You’ll confidently recommend and sell our latest food products to customers, using Sparks App and in-store devices to enhance their shopping experience. Flexibility is vital as shifts vary; you’ll work across store areas to meet customer demand and support a high-energy team.

Qualifications

• Customer service oriented and able to handle high-pressure environments.
• Friendly and confident in recommending products to customers.
• Digital tools literacy and ability to use Sparks App.

Responsibilities

• Deliver five-star service at pace to customers.
• Sell and promote new food products to shoppers.
• Work across store areas and adapt to changing retail needs.

Tools

Sparks App

In-store devices

Job description

All the details

Working Pattern

Sunday 14:30-18:30
Monday 13:00-17:00
Friday 13:00-17:00

Join M&S as a Customer Assistant in our Food section, where you'll become be at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.
You'll be a resilient and committed brand ambassador who's ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You'll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond, to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You'll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there's huge opportunity.