Customer Assistant - Fast-Paced Retail & Service

Lidl GB; Westbury; On-site; GBP 19,000 - 20,000; Part time

Benefits offered by this job

10% in-store discount

Pension scheme

30–35 days holiday (pro rata)

Enhanced family leave

Long service award

Job summary

Lidl GB is seeking a Customer Assistant to support daily store operations. You’ll move across tasks from restocking shelves to operating tills, delivering friendly, efficient service and keeping the store clean, tidy and well organised.

You’ll work with retail colleagues to ensure every customer feels valued and receives great service. The role offers a competitive hourly rate (£13.45–£14.45) for a 30-hour contract, plus enhanced holiday entitlement, bank holiday uplift and night shift premiums,

Qualifications

• Experience working in a fast-paced environment.
• Excellent customer service skills.
• Flexibility to start a shift early or finish late.
• Positive approach to changing priorities.
• Drive and passion to work hard and make your store a success.
• A smile on your face and a friendly manner to inspire customers and the team.

Responsibilities

• Be a Lidl expert, helping customers with questions, queries and requests.
• Efficiently process deliveries as they arrive in store.
• Provide excellent customer service.
• Proactively keep the bakery topped up by baking fresh goods.
• Merchandise and maintain middle aisles of Non-Food products.

Skills

Fast-paced environment experience

Customer service skills

Flexibility

Positive attitude

Drive and passion

Friendly demeanor

Job description

Lidl GB is seeking a Customer Assistant to support daily store operations. You’ll move across tasks from restocking shelves to operating tills, delivering friendly, efficient service and keeping the store clean, tidy and well organised.

You’ll work with retail colleagues to ensure every customer feels valued and receives great service. The role offers a competitive hourly rate (£13.45–£14.45) for a 30-hour contract, plus enhanced holiday entitlement, bank holiday uplift and night shift premiums,