Customer Assistant - Fast-Paced Food, Flexible Shifts

Marks and Spencer; Tunbridge Wells; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks & Spencer in Tunbridge Wells is seeking a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service at pace, and embracing transformation while helping customers find and buy our newest food products.

You’ll thrive in a high-pressure retail environment, be digitally confident with Sparks App and in-store devices, and work across shifts to support busy periods. A team player ready to raise the bar is essential for success.

Qualifications

• Experience delivering five-star service in a fast-paced environment.
• Knowledge of M&S Food products is encouraged.
• Flexible to work across store areas and shifts.
• Digital confidence with Sparks App and in-store devices.

Responsibilities

• Assist customers on the shop floor and guide them to products.
• Promote and sell new food products to shoppers.
• Maintain shelves and stock levels while working under pressure during busy periods.
• Provide a seamless, high-energy customer experience and resolve questions promptly.
• Collaborate with the team to deliver growth in sales and maintain strong service standards.

Job description

Marks & Spencer in Tunbridge Wells is seeking a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service at pace, and embracing transformation while helping customers find and buy our newest food products.

You’ll thrive in a high-pressure retail environment, be digitally confident with Sparks App and in-store devices, and work across shifts to support busy periods. A team player ready to raise the bar is essential for success.