Customer Assistant

JBM1200 Inc; Truro; On-site; Part time

Job summary

Join a forward-thinking company as a Customer Assistant, where you'll engage with customers and ensure a seamless shopping experience. This role offers flexibility with shifts ranging from 4 to 16 hours, and a competitive hourly pay rate. You'll be part of a collaborative team, dedicated to providing excellent service and maintaining store standards. With opportunities for growth and a generous benefits package, including holiday pay and in-store discounts, this position is perfect for those looking to make a positive impact in a dynamic environment. If you're ready to embrace a rewarding career, apply now and be part of something special!

Benefits

30-35 days holiday (pro rata)

10% in-store discount

Pension scheme

Enhanced family leave

Long service award

Qualifications

• Excellent customer service skills are essential for this role.
• Experience in a fast-paced environment is a plus.

Responsibilities

• Assist customers with their inquiries and requests.
• Restock shelves and maintain store organization.

Skills

Customer Service Skills

Flexibility

Ability to Work in a Fast-Paced Environment

Teamwork

Education

No specific education required

Job description

Customer Assistant (Part Time)

Salary
£12.40 - £13.35
Location
Store -
Treyew Road Retail Park
TR1 2TH Truro
Contract
Part Time
Experience Level
Entry level
Employment Area
Customer Service
Reference Number
499426
Job Closing Date
31.12.2025

Summary
£12.40 - £13.35 per hour | 4-16hr hour contract | shifts | 30-35 days' holiday (pro rata) | 10% in-store discount | Pension scheme

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're collaborative, determined and we all pitch in to help each other out.

As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you'll keep moving, keep business booming and never be bored. You'll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your colleagues and making sure that every customer receives the service they deserve.

In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.

We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist.

What you'll do

1. Be a Lidl expert, helping our customers with their questions, queries and requests
2. Efficiently work deliveries as they arrive in store
3. Passionately provide excellent customer service
4. Proactively keep the bakery topped up by baking fresh goods
5. Expertly merchandise and maintain our middle aisles of Non-Food products

What you'll need

1. Experience working in a fast-paced environment
2. Excellent customer service skills
3. Flexibility to start a shift early or finish late
4. A positive approach to changing priorities
5. Drive and passion to work hard and make your store a success
6. A smile on your face and a friendly manner to inspire your team and help our customers

What you'll receive

1. 30-35 days holiday (pro rata)
2. 10% in-store discount
3. Pension scheme
4. Enhanced family leave
5. Long service award
6. Plus, more of the perks you deserve

You're Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.
If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.