Customer Assistant

LIDL; Sandford; On-site; GBP 29,000 - 31,000; Full time

Benefits offered by this job

30-35 days holiday (pro rata)

10% in-store discount

Pension scheme

Enhanced family leave

Long service award

Job summary

Lidl Customer Assistant in Sanford, Dorset is a full-time role with a 35-40 hour contract and varied shifts. You’ll earn £13.45-£14.45 per hour, with pro rata holidays and a comprehensive benefits package. Expect plenty of movement—from restocking shelves to tills—while keeping the store clean and welcoming for every customer.

On offer is a supportive team culture, bank holiday and night pay enhancements, and clear progression paths toward specialist roles as you grow with Lidl.

Qualifications

• Experience delivering customer service in a fast-paced retail setting.
• Ability to adapt to changing priorities and shifts.
• A positive attitude and friendly manner with customers and colleagues.
• Proactive, reliable and motivated to help the store succeed.
• Commitment to providing excellent service and teamwork.

Responsibilities

• Assist customers with questions, queries and requests.
• Efficiently handle deliveries in-store as they arrive.
• Provide excellent customer service and support.
• Keep bakery stocked and pass on fresh goods.
• Merchandise and maintain Non-Food product displays.

Skills

Customer service

Fast-paced environment

Flexibility

Positive attitude

Team player

Friendly demeanor

Job description

Customer Assistant

7 hours ago

• Sanford, Dorset
• Permanent
• Full-time

Summary

£13.45 - £14.45 per hour | 35-40 hour contract | Various shifts | 30-35 days' holiday (pro rata) | 10% in-store discount | Pension scheme

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're collaborative, determined and we all pitch in to help each other out.

Just like you.

As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you'll keep moving, keep business booming and never be bored. You'll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.

In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.

We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your retail role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist.

What you'll do

• Be a Lidl expert, helping our customers with their questions, queries and requests
• Efficiently work deliveries as they arrive in store
• Passionately provide excellent customer service
• Proactively keep the bakery topped up by baking fresh goods
• Expertly merchandise and maintain our middle aisles of Non-Food products

What you'll need

• Experience working in a fast-paced environment
• Excellent customer service skills
• Flexibility to start a shift early or finish late
• A positive approach to changing priorities
• Drive and passion to work hard and make your store a success
• A smile on your face and a friendly manner to inspire your team and help our customers

What you'll receive

• 30-35 days holiday (pro rata)
• 10% in-store discount
• Pension scheme
• Enhanced family leave
• Long service award
• Plus, more of the perks you deserve