Customer Assistant

LIDL; Berwick-upon-Tweed; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

10% in-store discount

Pension scheme

30-35 days holiday (pro rata)

Long service award

Enhanced family leave

Plus, more of the perks you deserve

Job summary

Lidl in Berwick-upon-Tweed is seeking a Customer Assistant on a part-time basis. You will assist customers, stock shelves, and operate tills with a friendly approach. The role is 25–35 hours per week and includes pro rata holiday, with a strong emphasis on great service.

The position offers £13.45–£14.45 per hour, 30–35 days holiday pro rata, 10% in-store discount, a pension scheme, and long service rewards. Join Lidl and grow with the team.

Qualifications

• Experience in a fast-paced retail environment.
• Excellent customer service skills.
• Flexibility to work early or late shifts.
• Positive attitude and ability to adapt to priorities.
• Drive to contribute to store success.

Responsibilities

• Help customers with questions and requests.
• Restock deliveries and maintain shelves.
• Provide fast, friendly checkout service.
• Keep bakery/non-food sections topped up and well-presented.
• Collaborate with colleagues to keep the store clean and organised.

Skills

Customer service

Cashier experience

Flexible

Teamwork

Job description

Customer Assistant

• Berwick-upon-Tweed, Northumberland
• Permanent
• Part-time

Summary

£13.45 - £14.45 per hour | 25-35 hour contract | 30-35 days' holiday (pro rata) | 10% in-store discount | Pension scheme

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're collaborative, determined and we all pitch in to help each other out.

Just like you.

As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you'll keep moving, keep business booming and never be bored. You'll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.

In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.

We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your retail role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist.

What you'll do

• Be a Lidl expert, helping our customers with their questions, queries and requests
• Efficiently work deliveries as they arrive in store
• Passionately provide excellent customer service
• Proactively keep the bakery topped up by baking fresh goods
• Expertly merchandise and maintain our middle aisles of Non-Food products

What you'll need

• Experience working in a fast-paced environment
• Excellent customer service skills
• Flexibility to start a shift early or finish late
• A positive approach to changing priorities
• Drive and passion to work hard and make your store a success
• A smile on your face and a friendly manner to inspire your team and help our customers

What you'll receive

• 30-35 days holiday (pro rata)
• 10% in-store discount
• Pension scheme
• Enhanced family leave
• Long service award
• Plus, more of the perks you deserve