Customer Assistant

Jbmwebmasters; Felixstowe; On-site; GBP 40,000 - 60,000; Part time

Job summary

An established industry player is seeking a dynamic Customer Assistant to join their team in Felixstowe. In this engaging part-time role, you will be at the forefront of customer service, ensuring every shopper feels valued and supported. This position offers a competitive hourly wage, along with a range of benefits designed to enhance your work-life balance, including generous holiday entitlement and in-store discounts. With opportunities for growth and development, you'll thrive in a supportive environment where your contributions make a real difference. If you're passionate about customer service and eager to be part of a vibrant team, this is the perfect opportunity for you.

Benefits

30-35 days holiday (pro rata)

10% in-store discount

Pension scheme

Enhanced family leave

Long service award

Qualifications

• Entry-level role requiring excellent customer service skills.
• Flexibility in work hours and a positive approach to tasks.

Responsibilities

• Assist customers with inquiries and requests.
• Maintain store cleanliness and organization.
• Efficiently manage deliveries and stock.

Skills

Customer Service Skills

Flexibility

Ability to Work in Fast-Paced Environment

Positive Attitude

Job description

Join to apply for the Customer Assistant role at JBM1200 Inc

Location: Store - 2-4 Langer Road, IP11 2BU Felixstowe

Contract: Part Time

Experience Level: Entry level

Employment Area: Store

Reference Number: 523208

Job Closing Date: 17.03.2025

Salary: £12.75 - £13.65 per hour | 20 to 25 hour contract | 30-35 days' holiday (pro rata) | 10% in-store discount | Pension scheme

As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you'll keep moving, keep business booming and never be bored. You'll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your colleagues and making sure that every customer receives the service they deserve.

In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.

We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist.

What You'll Do

• Be a Lidl expert, helping our customers with their questions, queries and requests
• Efficiently work deliveries as they arrive in store
• Passionately provide excellent customer service
• Proactively keep the bakery topped up by baking fresh goods
• Expertly merchandise and maintain our middle aisles of Non-Food products

What you'll need

• Experience working in a fast-paced environment
• Excellent customer service skills
• Flexibility to start a shift early or finish late
• A positive approach to changing priorities
• Drive and passion to work hard and make your store a success
• A smile on your face and a friendly manner to inspire your team and help our customers

What you'll receive

• 30-35 days holiday (pro rata)
• 10% in-store discount
• Pension scheme
• Enhanced family leave
• Long service award
• Plus, more of the perks you deserve

You're Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.

If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.

Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

Seniority level

Entry level

Employment type

Part-time

Job function

Customer Service

Industries

Administrative and Support Services