Customer Assistant

Lidl; Droitwich Spa; On-site; GBP 18,528 - 19,906; Part time

Benefits offered by this job

Holiday entitlement (30-35 days pro‑r8

10% in-store discount

Pension scheme

Enhanced family leave

Long service award

Job summary

Lidl Customer Assistant position in the United Kingdom offers a hourly rate of £13.45–£14.45 with a 30-40 hour contract. You will be on the shop floor, assisting customers, restocking, and ensuring a clean, organized store with excellent service.

You'll work closely with retail colleagues, adapt to changing priorities, and benefit from a 10% in-store discount, holiday entitlement, pension scheme, and other perks. Prioritise customer care and teamwork daily.

Qualifications

• Experience in a fast-paced environment.
• Excellent customer service skills.
• Flexibility to start early or finish late.
• Positive approach to changing priorities.
• Friendly manner to inspire customers and colleagues.

Responsibilities

• Be a Lidl expert, helping customers with questions and requests.
• Efficiently handle deliveries as they arrive in store.
• Provide excellent customer service at all times.
• Keep bakery stocked by freshly baking goods.
• Merchandise and maintain our Non-Food middle aisles.

Skills

Customer service

Fast-paced environment

Flexibility

Positive attitude

Communication

Teamwork

Job description

Summary

£13.45- £14.45 per hour | 30-40 hour contract | shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you. As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.

What You'll Do

• Be a Lidl expert, helping our customers with their questions, queries and requests
• Efficiently work deliveries as they arrive in store
• Passionately provide excellent customer service
• Proactively keep the bakery topped up by baking fresh goods
• Expertly merchandise and maintain our middle aisles of Non‑Food products

What You'll Need

• Experience working in a fast‑paced environment
• Excellent customer service skills
• Flexibility to start a shift early or finish late
• A positive approach to changing priorities
• Drive and passion to work hard and make your store a success
• A smile on your face and a friendly manner to inspire your team and help our customers

What You'll Receive

• 30-35 days holiday (pro rata)
• 10% in-store discount
• Pension scheme
• Enhanced family leave
• Long service award
• Plus, more of the perks you deserve

Additional Information

We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.

Your employment is conditional upon the Company’s receipt of satisfactory references and, if requested, a satisfactory Disclosure and Barring Service check.