Customer Assistant

Sainsbury's Limited; Bury St Edmunds; On-site; GBP 15,000 - 21,000; Part time

Job summary

Sainsbury's Limited in Bury St Edmunds is seeking a part-time Store Associate. You will support customers, stock shelves, and help with orders and store operations. The role involves physical tasks, working in a fast-paced retail environment, and using digital tools to improve service.

A friendly, team-oriented attitude and Right to Work in the UK are required. The position is permanent, 16 hours per week, with shifts including early mornings and weekend availability.

Qualifications

• Right to work in the UK required.
• Friendly and welcoming disposition for customer service.
• Thrives in a fast-paced, physical, high-energy retail environment.

Responsibilities

• Put customers first with friendly, helpful service.
• Assist with shelving, order picking, serving customers, and selling products as needed.
• Use digital tools to enhance customer experience.
• Organise and move stock, keep shelves tidy and correctly presented.
• Build product knowledge to confidently recommend promotions.

Skills

Customer service

Team player

Friendly demeanor

Job description

Rate: £13.23 per hour
Location: Bury St Edmunds Store, Bury St. Edmunds, IP32 7EJ
Hours: Part time, 16 hours per week
Contract type: Permanent
Business area: Retail
Closing date: 21 October 2026
Requisition ID: 400089257

Availability Window

The availability window below shows when we’d expect you to be available to work during the week. Your shifts will be planned within these times and shared with you three weeks in advance. We support flexible working, so even if your availability isn’t an exact match but is similar, please apply, we’d love to hear from you.

• Sunday: 04:00 - 08:00
• Monday: 04:00 - 08:00
• Friday: 10:00 - 18:00
• Saturday: 10:00 - 18:00

Working in our stores

Our stores are at their busiest during the festive season, when customers are counting on us to help make this magical time of year truly special. To get our store teams ready, we have both permanent and fixed-term vacancies available so please check the contract type above before applying to make sure it is the right role for you.

• You must have Right to Work eligibility in the UK

What you’ll be doing

• Putting customers first and making them feel valued through thoughtful, friendly and helpful service
• Ready to help wherever our customers need you most, whether that’s filling shelves, picking orders, serving customers or selling our products
• Using and embracing digital tools to do your job well and enhance customer experience
• Helping organise and move stock, including keeping shelves tidy, clean and well-presented, and manoeuvring often heavy loads to the correct store location
• Building your knowledge of our products, services and promotions so you can confidently make helpful recommendations to our customers

What it takes to be part of our team

• Friendly and welcoming, with a genuine enthusiasm for helping customers
• Thrive working in a fast-paced, physical and high-energy environment
• A committed team player, always willing to support colleagues and work together