Customer and Trading Manager - Small Supermarket

Sainsbury's; Calne; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a passionate retail manager to lead a small format supermarket team. This role offers an exciting opportunity to develop your management career in a supportive environment, where you will oversee daily operations, inspire your team, and ensure exceptional customer satisfaction. With a focus on personal growth and development, you will receive tailored training and support to excel in your role. Join a diverse and award-winning employer that values teamwork and provides numerous benefits, including generous discounts and a comprehensive pension scheme.

Benefits

10% Discount Card

Free Food and Hot Drinks

Generous Holiday Entitlement

Pension Scheme

Share Scheme

Wellbeing Support

Cycle to Work Scheme

Special Offers on Gym Memberships

Qualifications

• Ability to lead and motivate a team effectively.
• Strong organizational skills for managing shifts and resources.

Responsibilities

• Manage in-store operations and team performance during shifts.
• Ensure product availability and smooth store operations.

Skills

Team Leadership

Resource Planning

Customer Service

Organizational Skills

Education

High School Diploma

Management Training

Job description

It couldn’t be easier to develop an amazing retail management career with Sainsbury’s. Our small format supermarkets are the perfect size to help you develop all the skills you’ll need — and more.

You’ll be responsible for everything that happens in-store during your shift; and great training will give you the confidence to lead your team, plan resources effectively, and ensure customers are always delighted.

What you’ll be doing

Our purpose is driven by our passion for food: together, we serve and help every customer.

You’ll run the shift during the day, managing your team’s performance and time, demonstrating a decisive, organised, and inclusive approach. Reporting to the Store Manager, you and the small team of other managers will plan in advance, including shift patterns, product availability, and busy times throughout the day, ensuring essential products are available and everything runs smoothly. At the end of each shift, you’ll give a thorough handover to the next Manager.

We’ll give you the time and space you need to do all that properly. When our teams work really well together, our customers notice.

Who you are

This is a great way to start your management career in retail or to develop your existing skills and make them first-class. Our customers are always looking for that something extra special in-store, and your ability to guide, motivate, and inspire your team will be key to achieving that.

Our structure ensures a clear management presence across the full range of opening hours, so our customers and colleagues always feel able to ask for help or offer solutions when needed. You’ll be ultimately accountable for making everything as good as it can be. We’re an award-winning, diverse employer, so you’ll nurture a team where everyone feels supported to be themselves.

How you can develop

When joining us, you will receive a clear induction and orientation, alongside a training plan tailored to your needs that you'll develop with your manager. They will support and coach you to deliver great performance while providing opportunities for growth.

There are plenty of opportunities to stretch and develop your skills, so just let us know when you’re ready to take on more. Remember, you’ll be part of the Sainsbury’s team, so options are always available.

What we’ll give you

Salary will depend on your experience, store size, complexity, and location. Additionally, we offer a range of benefits for our managers, including:

• Discount card — 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks; increasing to 15% at Sainsbury’s every Friday and Saturday, and 15% off at Argos every payday.
• Free food and hot drinks provided in all our stores.
• Generous holiday entitlement, maternity, and paternity leave.
• Pension scheme — we’ll match 4-7.5% of your contributions.
• Sainsbury’s share scheme — build up investments at discounted rates.
• Wellbeing support — access to emotional support, counselling, legal, and financial advice.
• Colleague networks — connect with like-minded people to help fulfill your potential.
• Cycle to Work scheme — hire a bike and cycling equipment, saving on tax and NI.
• Special offers on gym memberships, restaurants, holidays, retail vouchers, and more.

Click ‘apply’ to start your Sainsbury’s journey.