Customer and Trading Manager - Small Supermarket

Sainsbury's Supermarkets Ltd; Andover; On-site; GBP 30,000 - 35,000; Full time

Job summary

Join a forward-thinking company as a Customer and Trading Manager in a small supermarket setting. This role offers a fantastic opportunity to develop your retail management career while leading a dedicated team. You'll be responsible for ensuring smooth operations during your shifts, guiding your team to deliver exceptional customer service, and managing inventory effectively. With comprehensive training and support, you'll have the chance to grow your skills and make a real impact in a vibrant retail environment. Enjoy a range of benefits, including generous discounts and wellbeing support, as you embark on this exciting journey.

Benefits

10% discount card

Free food and hot drinks

Generous holiday entitlement

Pension matching

Sainsbury’s share scheme

Wellbeing support

Colleague networks

Cycle to Work scheme

Special offers on gym memberships

Qualifications

• Ability to lead and motivate a team effectively.
• Experience in retail management or customer service.

Responsibilities

• Manage daily store operations and team performance.
• Ensure product availability and customer satisfaction.

Skills

Team Leadership

Customer Service

Time Management

Organizational Skills

Education

Retail Management Experience

Customer Service Experience

Job description

Customer and Trading Manager - Small Supermarket

Salary: From £30,150
Location: Andover North Store, Andover, SP10 1DL
Contract type: Permanent
Business area: Retail
Closing date: 21 June 2025
Requisition ID: 304483

It couldn’t be easier to develop an amazing retail management career with Sainsbury’s. Our small format supermarkets are the perfect size to help you develop all the skills you’ll need — and more.

You’ll be responsible for everything that happens instore during your shift; and great training will give you the confidence to lead your team, plan resources effectively and ensure customers are always delighted.

What you’ll be doing

Our purpose is that driven by our passion for food, together we serve and help every customer.

You’ll run the shift during the day, managing your team’s performance and time, demonstrating a decisive, organised and inclusive approach. Reporting into the Store Manager, you and the small team of other managers will be planning in advance including shift patterns, product availability and busy times throughout the day so that those essential products are there for our customers and everything runs like clockwork. And at the end of every shift, you’ll give a thorough handover to the next Manager.

We’ll give you the time and space you need to do all that properly. Because when our teams work really well together, our customers notice.

Who you are

This is a great way to begin your management career in retail, or to develop the skills you already have and make them first-class. Our customers are always looking for that something extra special instore, and your ability to guide, motivate and inspire your team of colleagues will be key to achieving that.

Our structure gives clear management presence across the full range of opening hours so that our customers and colleagues always feel able to ask for help or offer solutions when things aren’t going so well. You’ll ultimately be accountable for making everything as good as it can be. We’re an award-winning diverse employer so you’ll nurture a team where everyone feels supported to be themselves.

How you can develop

When joining us you will receive a clear induction and orientation alongside a training plan specific to your needs that you'll build alongside your manager.They willsupport and coach you to deliver great performance, whilst having plenty of time to develop.

There are plenty of opportunities for you to stretch and develop your skills so just let us know when you’re ready to take on more. Remember, you’ll be part of the Sainsbury’s team so you’ll never, ever be short of options.

What we’ll give you

Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:

• Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day.
  
• Free food and hot drinks provided for Colleagues in all our stores.
  
• Generous holiday entitlement, maternity and paternity leave.
  
• Pension – we’ll match 4-7.5% of your pension contributions.
  
• Sainsbury’s share scheme – build up an investment at discounted rates
  
• Wellbeing support – access to emotional support, counselling, legal and financial advice
  
• Colleague networks – link with like-minded people to help fulfil your potential.
  
• Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
  
• Special offers on gym memberships, restaurants, holidays, retail vouchers and more.

Click ‘apply’ to start your Sainsbury’s journey