Customer and Trading Manager - Online

Sainsbury's; Greater Manchester; On-site; GBP 30,000 - 35,000; Full time

Job summary

Join a forward-thinking company as a full-time manager in retail, where your leadership skills will shine. In this dynamic role, you will oversee a dedicated team, ensuring exceptional customer service while managing daily operations. With a focus on training and development, you will have the chance to grow your management career in a supportive environment. Enjoy a range of benefits, including discounts, wellbeing support, and opportunities for personal growth. If you're ready to make a difference in a fast-paced setting, this role is perfect for you!

Benefits

10% discount card

Free food and hot drinks

Generous holiday entitlement

Pension matching 4-7.5%

Share scheme

Wellbeing support

Colleague networks

Cycle to Work scheme

Special offers on gym memberships

Qualifications

• Ability to guide and motivate teams effectively.
• Strong organizational skills to manage shifts and resources.

Responsibilities

• Responsible for managing team performance during shifts.
• Plan shift activities and ensure smooth operations.

Skills

Team Leadership

Customer Service

Retail Management

Time Management

Education

High School Diploma

Management Training

Job description

• Locations: Sainsbury's Supermarkets Ltd, Manchester, Greater Manchester, M34 3SJ, GB
• Closing Date: 03/15/2025, 09:00 PM
• Full Time or Part Time: Full time
• Contract Type: Permanent
• Advertised Salary: From £30,150

There’s nothing our customers love more than a delivery to their doorstep, right when they want it with everything they ordered and brilliant service. It makes for a fast-paced working environment too, which is ideal for anyone who wants to learn all about retail management and put it into practice — quickly.

It’s busy, and you’ll be responsible for everything that happens during your shift; great training will give you the confidence to lead your team, plan resources effectively, and ensure customers are always delighted.

What you’ll be doing

Our purpose is driven by our passion for food; together we serve and help every customer.

Online is all about pace and organisation, keeping your team engaged, our vans on the road, and our customers happy. You’ll manage your team’s performance and time, ensuring they feel supported and that everything gets done.

While on shift, you’ll be ultimately responsible for making sure it runs like clockwork. In collaboration with other managers, you’ll be planning shift patterns and activities in advance. At the end of your shift, you’ll do a thorough handover to the next Manager.

We’ll give you the time and space you need to do all that properly because when a team works really well together, our customers notice.

Who you are

This is a great way to begin your management career in retail or to develop the skills you already have and make them first-class. Your ability to guide, motivate, and inspire your team will be key to achieving our customers' expectations.

Our structure provides clear management presence across the full range of opening hours so that our customers and colleagues always feel able to ask for help or offer solutions when things aren’t going well. You’ll ultimately be responsible for making everything as good as it can be. We’re an award-winning diverse employer, nurturing a team where everyone feels supported to be themselves.

How you can develop

When joining us, you will receive a clear induction and orientation alongside a training plan specific to your needs that you'll build alongside your manager. They will support and coach you to deliver great performance while having plenty of time to develop.

There are plenty of opportunities for you to stretch and develop your skills, so just let us know when you’re ready to take on more. Remember, you’ll be part of the Sainsbury’s team, so you’ll never be short of options.

What we’ll give you

Salary will be dependent upon your experience as well as the store size, complexity, and location. Alongside this, we also offer a great range of benefits for our managers, including:

• Discount card – 10% discount off your shopping at Sainsbury’s, Argos, Tu, and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday and 15% off at Argos every payday.
• Free food and hot drinks provided for Colleagues in all our stores.
• Generous holiday entitlement, maternity, and paternity leave.
• Pension – we’ll match 4-7.5% of your pension contributions.
• Sainsbury’s share scheme – build up an investment at discounted rates.
• Wellbeing support – access to emotional support, counselling, legal, and financial advice.
• Colleague networks – link with like-minded people to help fulfil your potential.
• Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment while saving on tax and NI.
• Special offers on gym memberships, restaurants, holidays, retail vouchers, and more.

Click ‘apply’ to start your Sainsbury’s journey.