Customer and Trading Manager - Convenience

Sainsbury's; Harrogate; On-site; GBP 30,000 - 40,000; Full time

Job summary

Sainsbury's is seeking a Customer and Trading Manager for their Harrogate store. This full-time role involves managing store operations, leading a team, and ensuring customer satisfaction. The position offers competitive pay, training opportunities, and various employee benefits, including discounts and wellbeing support.

Benefits

Flexible condensed working over 4 days

10% discount at Sainsbury’s, Argos, Tu, and Habitat

Free food and hot drinks in stores

Generous holiday, maternity, and paternity leave

Matching 4-7.5% pension contributions

Share scheme for discounted investments

Wellbeing support: emotional, legal, and financial advice

Colleague networks for support and growth

Cycle to Work scheme for bikes and equipment

Special offers on gym memberships, holidays, retail vouchers, and more

Qualifications

• Experience in retail management or a similar role is beneficial.
• Strong ability to motivate and inspire a team.

Responsibilities

• Manage store operations during shifts, ensuring customer satisfaction.
• Plan resources and manage team performance effectively.
• Provide thorough handovers to the next Manager.

Skills

Leadership

Team Management

Customer Service

Job description

Customer and Trading Manager - Convenience

Pay: Competitive

Location: Harrogate, England

Employment type: Full-Time

Job Description

• Req#: 302068

It couldn’t be easier to develop an amazing retail management career with Sainsbury’s. Our convenience stores are perfect to help you develop all the skills you’ll need — and more.

You’ll be responsible for everything that happens in-store during your shift; and great training will give you the confidence to lead your team, plan resources effectively, and ensure customers are always delighted.

What you’ll be doing

Our purpose is driven by our passion for food: together we serve and help every customer.

You’ll run the shift during the day, managing your team’s performance and time, demonstrating a decisive, organised, and inclusive approach. Reporting to the Store Manager, you and the small team of other managers will plan in advance, including shift patterns, product availability, and busy times, ensuring essential products are available and operations run smoothly. At the end of every shift, you’ll provide a thorough handover to the next Manager.

We’ll give you the time and space you need to do all that properly. When our teams work well together, our customers notice.

Who you are

This is a great way to begin your management career in retail or to develop your existing skills and make them first-class. Our customers are always looking for that something extra special in-store, and your ability to guide, motivate, and inspire your team will be key to achieving that.

Our structure provides clear management presence across opening hours, so that customers and colleagues always feel able to ask for help or offer solutions. You’ll be accountable for making everything as good as it can be. As a Customer and Trading Manager, we’ll give you the opportunity to work your full-time hours over four days. We are an award-winning, diverse employer where everyone feels supported to be themselves.

How you can develop

Upon joining, you will receive a clear induction and training plan tailored to your needs, built alongside your manager. They will support and coach you to deliver great performance while providing opportunities for development.

There are many chances to stretch and develop your skills—just let us know when you’re ready for more. Remember, you’ll be part of the Sainsbury’s team, so options are plentiful.

What we’ll give you

Salary depends on your experience, store size, complexity, and location. We also offer a range of benefits, including:

• Flexible condensed working over 4 days
• 10% discount at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% on Fridays and Saturdays at Sainsbury’s and every payday at Argos
• Free food and hot drinks in stores
• Generous holiday, maternity, and paternity leave
• Matching 4-7.5% pension contributions
• Share scheme for discounted investments
• Wellbeing support: emotional, legal, and financial advice
• Colleague networks for support and growth
• Cycle to Work scheme for bikes and equipment
• Special offers on gym memberships, holidays, retail vouchers, and more

Click ‘apply’ to start your Sainsbury’s journey.

About the company

Sainsbury's offers groceries, clothing, homewares, electricals, financial services, and more online. We’re committed to helping everyone eat better.

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

We provide reasonable accommodations for applicants with disabilities. Request assistance at [e-mail] or 407-000-0000.

Federal law requires new hires to complete Form I-9 and verify work eligibility.

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