Customer Analytics & Targeting Consultant

Harnham; Stratford-upon-Avon; On-site; GBP 45,000 - 55,000; Full time

Job summary

Harnham is seeking a Customer Selections & Analytics Consultant (12 Month FTC) to work from Stratford-upon-Avon with bi-monthly in-office attendance. The role focuses on building SQL-based customer selections, campaign analytics, and delivering performance insights that guide marketing decisions.

You will partner with stakeholders, translate briefs into data solutions, and develop dashboards to measure campaign impact.

Qualifications

• Strong commercial SQL experience.
• Experience in customer selections, campaign analytics, CRM analytics or customer data environments.
• Experience working with and combining multiple datasets.
• Data visualisation experience, ideally using Power BI.
• Strong stakeholder management and communication skills.
• The ability to translate technical outputs into clear business recommendations.
• Experience presenting insights to support business decision-making.
• Strong attention to detail and a focus on data quality.
• Experience working within a regulated or compliance-driven environment would be beneficial.

Responsibilities

• Build and deliver customer selections using SQL for marketing, customer and service communications.
• Translate campaign briefs into technical requirements and actionable data solutions.
• Work with multiple customer datasets to create accurate and compliant audience selections.
• Develop, maintain and enhance dashboards used to evaluate campaign performance.
• Analyse test-and-learn activity and identify opportunities to improve campaign effectiveness and ROI.
• Generate clear, actionable insights that support customer targeting strategies.
• Partner with business stakeholders to understand requirements and deliver against campaign objectives.
• Present technical findings and recommendations to non-technical audiences.
• Support quality assurance processes to ensure outputs meet business and regulatory requirements.
• Collaborate with wider analytics teams to continuously improve selection and evaluation processes.
• Manage multiple projects and priorities while meeting agreed timelines.

Skills

SQL

Customer selections

Campaign analytics

CRM analytics

Power BI

Stakeholder management

Data quality

Regulatory awareness

Data environments

Tools

Power BI

Job description

Harnham is seeking a Customer Selections & Analytics Consultant (12 Month FTC) to work from Stratford-upon-Avon with bi-monthly in-office attendance. The role focuses on building SQL-based customer selections, campaign analytics, and delivering performance insights that guide marketing decisions.

You will partner with stakeholders, translate briefs into data solutions, and develop dashboards to measure campaign impact.