Customer Advisor - TradePoint

TN United Kingdom; Exeter; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dynamic individual for a pivotal role at the Tradepoint counter. In this position, you will engage daily with trade members, building relationships and understanding their businesses to recommend tailored products and services. Join a supportive team that values diversity and inclusion, offering a range of benefits including a competitive salary, generous holiday, and opportunities for professional growth. If you are passionate about helping others and eager to develop your skills, this role offers a fantastic opportunity to make a real impact.

Benefits

Competitive salary

Award-winning pension scheme

ShareSave options

6.6 weeks holiday

Employee Assistance Programme

Shopping discounts

Colleague wellbeing benefits

Generous breaks

Qualifications

• Great communicator who connects with colleagues and customers.
• Adaptable and able to spot new business opportunities.

Responsibilities

• Engage with TradePoint members to recommend products and services.
• Build relationships and maximize value through promotions.

Skills

Communication

Teamwork

Adaptability

Relationship Building

Sales Skills

Job description

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Role Overview

The heart of the Tradepoint counter, you’ll interact with all kinds of trade members daily. You’ll take ownership of your TradePoint members, getting to know them and their businesses through engaging conversations. This positions you well to recommend the right products and services for their needs.

What we need

• A great communicator and team player who can connect with colleagues and customers alike.
• An adaptable approach in different situations, with the ability to build relationships and spot new business opportunities.
• Passionate about helping trade members maximize value through promotions and our trade loyalty scheme.
• Willingness to develop skills through training and learning from others.
• Team-oriented and flexible to work on a rota including weekends, evenings, and bank holidays.

What’s in it for you?

Join a supportive team where you are valued for who you are. We are committed to diversity and inclusion, ensuring everyone feels they belong and has equal opportunities. You will have access to networks that support our colleagues and allies, fostering an inclusive workplace.

Our benefits package includes a competitive salary, an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits, and more. We also provide generous breaks to help you stay refreshed and perform at your best.

For support during the application or interview process, please contact us for any recruitment adjustments.