Customer Advisor - TradePoint

TN United Kingdom; Doncaster; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a dynamic Customer Advisor for their TradePoint counter in Doncaster. In this role, you will engage daily with trade members, building relationships and recommending the right products and services. You will thrive in a diverse team that values inclusion and offers a range of benefits, including a competitive salary, generous holiday allowance, and opportunities for personal development. If you're adaptable and eager to learn, this is the perfect opportunity to enhance your career in customer service.

Benefits

Competitive Salary

Award-winning Pension Scheme

ShareSave Options

6.6 Weeks Holiday

Employee Assistance Programme

Shopping Discounts

Wellbeing Benefits

Generous Breaks

Qualifications

• Great communicator with a focus on customer service.
• Ability to build relationships and identify business opportunities.

Responsibilities

• Engage with trade members and recommend suitable products.
• Help trade members get value through promotions and loyalty schemes.

Skills

Customer Service

Communication Skills

Team Player

Adaptability

Relationship Building

Job description

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Customer Advisor - TradePoint, Doncaster

Client: B&Q

Location: Doncaster, United Kingdom

Job Category: Customer Service

EU work permit required: Yes

Job Reference:

96ea0f668ff9

Job Views:

2

Posted:

10.05.2025

Expiry Date:

24.06.2025

Job Description:

What's the job?

The heart of the TradePoint counter involves engaging with all kinds of trade members daily. You will take ownership of your TradePoint members, getting to know them and their businesses through meaningful conversations. This positions you well to recommend the right products and services for them.

What we need:

A great communicator and team player who can get along with colleagues and customers alike. You should be adaptable in different situations, able to build relationships with customers, and have an eye for new business opportunities. Helping trade members get value through promotions and signing up for our trade loyalty scheme is key. You should also be eager to develop your skills through training and learning from others. Flexibility to work on a rota that includes weekends, evenings, and bank holidays is required.

What's in it for me?

Join a valued team where diversity and inclusion are prioritized, reflecting the communities we serve. You will have access to networks supporting our colleagues and allies. Our benefits include a competitive salary, an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, wellbeing benefits, and more. We also ensure generous breaks to keep you refreshed.

For support during the application or interview process, please contact us for any recruitment adjustments.