Customer Advisor - Checkouts

B&Q Limited; United Kingdom; On-site; GBP 18,000 - 19,000; Part time

Benefits offered by this job

competitive salary

award-winning pension scheme

ShareSave options

6.6 weeks holiday

payroll giving

Employee Assistance Programme

shopping discounts

colleague wellbeing benefits

generous breaks

Job summary

B&Q Limited is hiring a Customer Advisor for the Checkouts role at the Rhyl store. This part-time position requires weekend work, with shifts between 8am and 8pm on Saturdays and Sundays, offering an hourly rate of £13.10.

You will be on the tills, delivering great service and supporting store presentation and customer experience. Join a team focused on helping millions of customers improve their homes, with opportunities to learn different areas of the business and contribute to a welcoming

Responsibilities

• Provide excellent customer service at checkouts and handling transactions.
• Assist customers with click & collect and product queries.
• Set up product displays and ensure the store looks inviting to shoppers.

Job description

Overview

Customer Advisor - Checkouts

Part Time - 11.5 hours per week

Permanent Contract

Shifts available - Every weekend Saturday & Sunday 8am - 8pm

UK Notional hourly rate £13.10 per hour

B&Q Rhyl

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Checkouts Customer Advisor and you'll be a big part of this.

What's the job?

Join our team, and you'll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like click & collect, setting up displays, and making sure your store looks great. You'll have the opportunity to be trained in various areas, but on the tills truly great customer service will be your main aim.

What we need:

Happy to help, eager to learn and just a little bit obsessed with home improvement, you'll be right at home with us. You're friendly and outgoing, and you get a buzz from helping others. You'll have the opportunity to expand your skills by using new technology and learning new ways of working. You're great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What's in it for me?

As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you.

• competitive salary
• award-winning pension scheme
• ShareSave options
• 6.6 weeks holiday
• payroll giving
• an Employee Assistance Programme
• shopping discounts
• colleague wellbeing benefits
• generous breaks

If you require any additional support or reasonable adjustments to help you complete your application or throughout the recruitment process, please let us know. If you would like to be considered under the Disability Confident Scheme please contact us at [e-mail]. If you meet the minimum criteria for the role, we'll consider your application in line with our Disability Confident commitments.

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