Customer Advisor - Checkouts

B&Q plc; Rhyl; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Pension scheme

ShareSave options

6.6 weeks holiday

Employee Assistance Programme

Shopping discounts

Wellbeing benefits

Job summary

B&Q plc in Rhyl is seeking a Checkouts Customer Advisor to help customers with purchases and provide great service on the tills, including click & collect and in-store displays.

You'll be a friendly, proactive team member who enjoys helping others, is quick to learn new technology, and flexible to work a rota that includes weekends, evenings and bank holidays.

Join a diverse team with competitive pay and a range of benefits designed to support wellbeing and development.

Qualifications

• Friendly and outgoing; enjoys helping customers.
• Willing to learn and adapt to new technology.
• Able to work on a rota including weekends, evenings and bank holidays.

Responsibilities

• Help customers with purchases and provide great service at the tills, including click & collect and setting up displays.
• Ensure the store looks inviting and well organised.
• Deliver excellent customer service as a priority on every shift.

Job description

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Checkouts Customer Advisor and you'll be a big part of this. What's the job?:

Join our team, and you'll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like click & collect, setting up displays, and making sure your store looks great. You'll have the opportunity to be trained in various areas, but on the tills truly great customer service will be your main aim.

What we need:

Happy to help, eager to learn and just a little bit obsessed with home improvement, you'll be right at home with us. You're friendly and outgoing, and you get a buzz from helping others. You'll be happy to expand your skills by using new technology and learning new ways of working. You're great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What's in it for me?:

As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you're refreshed and able to perform at your best.