Customer Advisor

Pavers Ltd; Stoke-on-Trent; On-site; GBP 60,000 - 80,000; Part time

Job summary

Join a leading footwear retailer as a Customer Advisor in Trentham Gardens, working part-time hours in a dynamic environment. You'll deliver excellent customer service, maintain store operations, and be part of a family-like team. Enjoy competitive pay, training opportunities, and a host of employee benefits.

Benefits

Generous colleague discount scheme

Holiday entitlement increases with service

Pavers Academy training opportunities

Wellbeing and financial support

Qualifications

• Passion for great customer service.
• Team player with a can-do attitude.
• Keen eye for attention to detail.

Responsibilities

• Provide excellent, tailored service to customers.
• Support store operations and stock movements.
• Maintain an organised and safe working environment.

Skills

Customer Service

Team Player

Attention to Detail

Sales

Multi-tasking

Job description

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We have an exciting opportunity to join our Pavers team in Trentham Gardens, Trentham working 14 hours over 3 days per week. This role will involve working weekends and weekdays on a rota basis.

• Are you passionate about achieving sales targets and finding just the right products for customers?
• Do you have a ‘can do’ attitude, passion for great customer service and enjoy working in a fast paced and fun environment?
• Do you want to work for a growing, profitable business with family values & green credentials, with opportunities for progression?

At Pavers we know our colleagues are our greatest asset. We’re passionate about our people and invest in them.

Let’s see what’s in it for you:

• A competitive hourly rate of £12.50 (18+)
• PaSS training to increase your hourly rate to £13.00 (18+)
• Generous colleague discount scheme, some of which can be shared with your family and friends!

And that’s not all, working for Pavers comes with so much more to enjoy:

• Holiday entitlement that increases with service
• Pavers Academy – enter a world of training at your finger tips!
• Pavers Foundation – nominate a cause close to your heart to receive a donation!
• Wellbeing and financial support through RetailTRUST

Want to see a snapshot of your duties?

As a Customer Advisor, you’re the heart of our stores. Not only will you provide excellent, tailored service to our customers, you’ll be there to:

• Showcase our ‘feel great footwear’, that feels as great as it looks
• Support the operations of the store
• Be involved in stock movements
• Maintain an organised, clean and safe working environment

Our stores feel like a family, here’s what we look for in our colleagues:

• A team player
• A ‘can do’ attitude
• A keen eye for attention to detail
• Holds a passion for selling
• And is a great multi-tasker!

Do you feel this is the role for you? Apply today…