Customer Advisor

B&Q; Merthyr Tydfil; On-site; GBP 17,509; Part time

Benefits offered by this job

Award-winning pension scheme

6.6 weeks holiday

Employee Assistance Programme

Shopping discounts

Job summary

A leading home improvement retailer in Merthyr Tydfil is seeking a part-time Customer Advisor to join their team. This role involves providing excellent customer service, managing stock, and assisting customers with their home improvement projects. Ideal candidates are friendly, enthusiastic, and willing to learn. Additional benefits include a pension scheme, holiday entitlement, and various employee discounts. Shifts are available from Monday to Sunday, making flexibility essential for this role.

Qualifications

• Friendly and outgoing, eager to help others.
• Able to work on a rota including weekends and evenings.
• Open to learning new technology and methods.

Responsibilities

• Provide excellent customer service and assistance.
• Manage stock and set up displays within the store.
• Engage with customers about their home improvement projects.

Skills

Customer service

Team collaboration

Adaptability

Sales skills

Job description

Overview

Customer Advisor – Part time (20 hours per week) at B&Q Merthyr Tydfil. Shifts available Monday – Sunday, 7:00am – 10:00pm. Permanent contract. UK Notional hourly rate £12.71.

What’s the job?

Join our team as an expert advisor. Be an inspiration and a guide who gets to know every customer and their home improvement projects. Sales will be important, as will managing stock, setting up displays and ensuring your store looks great. You’ll have the opportunity to be trained in paint mixing and cutting timber, but truly great customer service will be your main aim.

What We Need

Happy to help, eager to learn and just a little bit obsessed with home improvement. You’ll be friendly and outgoing, enjoy helping others, and be open to expanding your skills with new technology and ways of working. You’re great at working in a team and can work on a rota that includes weekends, evenings and bank holidays.

What’s in it for me?

As part of a great team, you’ll be valued for who you are. We’re committed to diversity and inclusion and offer equal opportunities. You’ll have access to networks and benefits including an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, wellbeing benefits and more. We also provide generous breaks to help you stay refreshed.

For application or interview adjustments, please contact [e-mail].