Customer Advisor

B&Q Limited; Glasgow; In loco; GBP 11.000 - 12.000; Part-time

Vantaggi offerti da questo lavoro

Pension scheme

ShareSave options

Holiday entitlement

Descrizione del lavoro

B&Q Limited in Glasgow is seeking a Customer Advisor for a 3-month fixed-term contract. The role is part-time (16 hours per week) over 4 shifts, predominantly 4pm to 11pm, with weekend coverage as required.

You will learn paint-mixing and timber cutting while delivering great customer service and helping to keep the store looking its best. We offer a supportive team environment, a competitive hourly rate, and access to a range of benefits.

Competenze

• Friendly, helpful and customer-focused attitude.
• Able to work as part of a team and on a rota including evenings and weekends.
• Comfortable using new technology and learning new ways of working.

Mansioni

• Assist customers with product questions and recommendations.
• Help manage stock and set up displays to keep the store attractive.
• Provide excellent service and support to shoppers during shifts.

Conoscenze

Customer service

Teamwork

Flexible schedule

Willing to learn

Strumenti

POS systems

Descrizione del lavoro

Overview

Customer Advisor

Part Time - 16 hours per week over 4 shifts

3 Month Fixed Term Contract

Shifts available Monday - Sunday, 4pm - 11pm*

UK Notional hourly rate £13.10 per hour

B&Q Great Western Road

*Colleagues under the age of 18 are not permitted to work between 10pm-6am

We believe anyone can improve their home to make life better. Every day, we give our millions of customers theideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.

What's the job?

Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.

What we need:

Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What's in it for me?

As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.

If you require any additional support or reasonable adjustments to help you complete your application or throughout the recruitment process, please let us know. If you would like to be considered under the Disability Confident Scheme please contact us at [e-mail]. If you meet the minimum criteria for the role, we'll consider your application in line with our Disability Confident commitments.