Customer Advisor

B Q; East Kilbride; In loco; GBP 15.000 - 21.000; Tempo pieno

Vantaggi offerti da questo lavoro

Pension scheme

ShareSave options

Holiday entitlement

Payroll giving

Employee assistance

Discounts

Wellbeing benefits

Descrizione del lavoro

B&Q East Kilbride is hiring a Customer Advisor on a full-time basis (36.75 hours per week) with shifts Monday to Sunday, 5am–10pm. The role offers a permanent contract and a notional hourly rate of £13.10.

You will be the face of the store, helping customers with home improvement projects, handling stock, setting up displays and delivering great service. Training in paint-mixing and timber cutting may be provided, and a rota that includes weekends and evenings is expected.

Competenze

• Friendly and outgoing with a buzz for helping others.
• Team player able to work on a rota including weekends and evenings.
• Eager to learn and adapt to new technology.

Mansioni

• Provide expert customer advice to support home improvement projects.
• Assist sales, manage stock and set up displays.
• Maintain store appearance and support paint-mixing/timber-cutting training as needed.

Conoscenze

Customer service

Team player

Flexible

Willing to learn

Descrizione del lavoro

Shifts available Monday - Sunday, 5am - 10pm

UK Notional hourly rate £ 13.10 per hour

B&Q East Kilbride

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Customer Advisor and you'll be a big part of this.

Overview

Customer Advisor

Full Time - 36.75 hours per week

Permanent Contract

Shifts available Monday - Sunday, 5am - 10pm

UK Notional hourly rate £ 13.10 per hour

B&Q East Kilbride

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Customer Advisor and you'll be a big part of this.

What's the job?

Join our team, and you'll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You'll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.

What We Need

Happy to help, eager to learn and just a little bit obsessed with home improvement, you'll be right at home with us. You're friendly and outgoing, and you get a buzz from helping others. You'll be happy to expand your skills by using new technology and learning new ways of working. You're great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What's in it for me?

As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.

You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

• award-winning pension scheme
• ShareSave options
• 6.6 weeks holiday
• payroll giving
• an Employee Assistance Programme
• shopping discounts
• colleague wellbeing benefits
• lots more! We also provide generous breaks to make sure you're refreshed and able to perform at your best

If you require any additional support or reasonable adjustments to help you complete your application or throughout the recruitment process, please let us know. If you would like to be considered under the Disability Confident Scheme, please contact us at [e-mail]. If you meet the minimum criteria for the role, we'll consider your application in line with our Disability Confident commitments.