Customer Advisor

B&Q; Exeter; Presencial; GBP 15.000 - 21.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Award-winning pension scheme

ShareSave options

6.6 weeks holiday

Payroll giving

Employee Assistance Programme

Shopping discounts

Colleague wellbeing benefits

Generous breaks

Descripción de la vacante

B&Q Exeter is seeking a Customer Advisor for a part-time role. You’ll join a team to help customers with home improvement needs, provide friendly service and contribute to store presentation.

Shifts are Monday to Sunday, 6.00am–10.00pm; 17 hours per week; permanent contract. Training in paint-mixing and timber cutting may be provided, with an emphasis on great customer service.

Formación

• Customer service oriented with a friendly attitude.
• Team player with flexible shifts and adaptability.
• Open to learning new skills and using new processes.

Responsabilidades

• Assist customers and advise on home improvement products and services.
• Help with stock management and setting up displays to keep the store looking inviting.
• Work on a rota that includes weekends, evenings and bank holidays.

Conocimientos

Customer service

Teamwork

Flexible

Weekend availability

Descripción del empleo

Shifts available Monday - Sunday, 6.00am - 10.00pm

UK Notional hourly rate £ 13.10 per hour

B&Q Exeter

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.

Overview

Customer Advisor

Part Time - 17 hours per week

Permanent Contract

Shifts available Monday - Sunday, 6.00am - 10.00pm

UK Notional hourly rate £ 13.10 per hour

B&Q Exeter

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.

What's the job?

Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.

What We Need

Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What's in it for me?

As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.

You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

• award-winning pension scheme
• ShareSave options
• 6.6 weeks holiday
• payroll giving
• an Employee Assistance Programme
• shopping discounts
• colleague wellbeing benefits
• generous breaks

If you require any additional support or reasonable adjustments to help you complete your application or throughout the recruitment process, please let us know. If you would like to be considered under the Disability Confident Scheme please contact us at [e-mail]. If you meet the minimum criteria for the role, we'll consider your application in line with our Disability Confident commitments.