Customer Advisor

Pavers Shoes; Doncaster; On-site; GBP 60,000 - 80,000; Part time

Job summary

Pavers Shoes recherche un conseiller clientèle à Doncaster pour un poste à temps partiel. Vous serez responsable de conseiller les clients sur des produits, d'atteindre les objectifs quotidiens et de maintenir un environnement de travail positif. Un excellent service client et la passion pour les ventes sont essentiels. Le poste offre des horaires flexibles, un salaire compétitif et des opportunités de formation et de développement.

Benefits

Général remise pour le personnel

Congés payés augmentant avec l'ancienneté

Pension avec contribution de l'entreprise

Accès à la Pavers Academy pour le développement de carrière

Accès à l'assistance bien-être et financière

Qualifications

• Passion pour le service client et l'atteinte des objectifs de vente.
• Expérience préalable en tant qu'assistant de vente ou dans un environnement de service client est un plus.
• Attitude positive et volonté d'apprendre.

Responsibilities

• Conseiller les clients sur les soins des chaussures et les accessoires.
• Atteindre les KPI quotidiens.
• Maintenir une attitude amicale et positive.

Skills

Customer Service

Sales

Teamwork

Communication

Job description

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Are you passionate about achieving sales targets and finding just the right products for customers?

Do you have a ‘can do’ attitude, passion for great customer service and enjoy working in a fast paced and fun environment?

Do you want to work for a growing, profitable business with family values & green credentials, with opportunities for progression?

We offer a friendly, engaging, and positive environment for people to work in where you can make a real difference and feel valued. You will help us deliver consistently high levels of service to our customers, advising on shoe care, handbags, and accessories to complement a customer’s needs, offering genuine, honest, and knowledgeable advice on all our products.

You could have previous experience as a Sales Assistant, Retail Assistant or in a Customer Care environment. We will give you full training and support to ensure you succeed in your role, but the right attitude and behaviours are a must. Our stores are like family, offering a nurturing environment to learn, grow, and thrive in, whilst having fun at work!

We have a part-time Customer Advisor opportunity to join our Pavers team in Doncaster on an 8-hour per week contract.

You’ll need good availability as the role will include a mixture of weekend and weekday working.

Pay, Hours & Benefits for our Customer Advisor

£11.70 per hour 21+ (18-20 £9.60 per hour & 16-17 £7.85 per hour)

Once you complete the required retail induction PaSS stages, your pay will increase to £12.05 per hour 21+ (18-20 £9.87 per hour & 16-17 £8.07 per hour)

• Generous Staff Discount scheme, some of which can be shared with your family and friends!
• Holiday Entitlement which increases with service.
• Company Contribution Pension
• Access to the Pavers Foundation: an employee-led grant application and charitable giving scheme
• Access to the Pavers Academy: providing career pathways to support our colleagues through online learning, face-to-face courses, apprenticeships, professional qualifications, and mentoring programmes
• Access to wellbeing and financial support through RetailTRUST

Day to Day responsibilities as our Customer Advisor

• Advise customers on shoe care and accessories to complement their needs, achieving daily KPIs in the process
• Be self-aware, able to question, learn, and take responsibility for yourself
• Be a team player, maintaining a friendly, engaging, and positive attitude
• Support the maintenance of store standards, product placements, and stockroom