Customer Advisor

B Q; Bedford; On-site; GBP 15,000 - 21,000; Full time

Job summary

B&Q Bedford is seeking a Customer Advisor for the Decor Department on a permanent full-time contract (36.75 hours per week). You will greet customers and provide expert home improvement advice, while assisting with stock management and in-store displays to maintain a welcoming shopping environment.

You may be trained in paint-mixing and timber cutting, with success depending on friendly, team-focused service, flexibility to work weekends, evenings and bank holidays, and a readiness to learn new

Qualifications

• Friendly and outgoing, eager to learn and able to work as part of a team.
• Willing to adapt to rota including weekends, evenings and bank holidays.
• Comfortable using new technology and assisting customers with home improvement projects.

Responsibilities

• Provide excellent customer service and product advice.
• Help manage stock and set up displays to keep the store looking its best.
• Learn paint-mixing and timber cutting to support customer needs.

Skills

Customer service

Teamwork

Flexibility

POS system

Tools

POS system

Job description

Overview

Customer Advisor - Decor Department

Full time - 36.75 hours per week

Permanent Contract

Shifts available Monday - Sunday, 7.00am - 10.00pm

UK Notional hourly rate £ 13.10 per hour

B&Q Bedford

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.

What's the job?

Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.

What We Need

Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What's in it for me?

As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.

So we can support you during the application or interview process, please contact [e-mail] for any recruitment adjustments.