Customer Advisor

B Q; Barking; Presencial; GBP 23.000 - 31.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Award-winning pension scheme

ShareSave options

6.6 weeks holiday

Payroll giving

Employee Assistance Programme

Shopping discounts

Colleague wellbeing benefits

Generous breaks

Descripción de la vacante

B&Q Barking Tradepoint is hiring a Customer Advisor on a permanent full-time basis. The role is 36.75 hours per week with shifts Monday to Sunday, 7.00am–10.00pm, at our Barking store.

You’ll help customers with home improvement projects, manage stock, set up displays and assist with paint-mixing and timber cutting as you learn on the job. We offer a competitive £14 per hour rate, including location allowance, plus a range of benefits.

Formación

• Friendly and outgoing, eager to learn and interested in home improvement.
• Willing to learn new technology and ways of working on the shop floor.
• Able to work on a rota that includes weekends, evenings and bank holidays.

Responsabilidades

• Assist customers with home improvement projects and product selections.
• Manage stock levels and keep shelves tidy and well displayed.
• Set up product displays and signage to support sales.
• Assist with paint-mixing and timber cutting where trained.
• Deliver great customer service and contribute to a positive store environment.

Conocimientos

Customer service

Teamwork

Flexible hours

Weekend shifts

Descripción del empleo

Overview

Customer Advisor - Warehouse

Full Time - 36.75 hours per week

Permanent Contract

Shifts available Monday - Sunday, 7.00am - 10.00pm

UK Notional hourly rate £ 14 per hour (Inclusive of an £0.90 per hour, store specific location allowance)

B&Q Barking Tradepoint

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.

What's the job?

Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.

What We Need

Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What's in it for me?

As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.

You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you.

As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more!

We also provide generous breaks to make sure you’re refreshed and able to perform at your best.

• competitive salary
• award-winning pension scheme
• ShareSave options
• 6.6 weeks holiday
• payroll giving
• an Employee Assistance Programme
• shopping discounts
• colleague wellbeing benefits
• generous breaks

If you require any additional support or reasonable adjustments to help you complete your application or throughout the recruitment process, please let us know. If you would like to be considered under the Disability Confident Scheme please contact us at [e-mail]. If you meet the minimum criteria for the role, we'll consider your application in line with our Disability Confident commitments.