Customer Account Manager - Devon & Cornwall

bacardi; Greater London; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Total Rewards package

Job summary

Bacardi is seeking a results-driven sales professional to drive On-Trade relationships and grow distribution in the London area. You will manage key accounts, develop robust account plans, and execute brand plans that maximize visibility, new business and ROI across promotions.

You will partner with Marketing and Brand Ambassadors to host events, deliver excellence in outlet execution, and secure ongoing growth with wholesale partners.

Qualifications

• 1 year of sales experience in FMCG is preferred.
• On or Off Trade Management in Spirits and/or Beverage Industry is a distinct advantage.
• Demonstrable track record of performance and delivery.

Responsibilities

• Partner with our customers by building outstanding relationships in the On Trade, understanding their needs, their local consumer and developing and executing solutions.
• Develop winning 360-degree account plans with prioritised customers - to execute best in class commercial brand plans to share codified best practice ways of working
• Deliver on key selling metrics: Brand Distribution, Visibility in Outlet, New Business, Promotion and Financial Targets
• Develop and manage the sales plan for your area based on delivery of Commercial priorities.
• Complete outlet surveys in all customer visits and work in partnership with customers to deliver excellence in execution.
• Responsible for winning new business, retaining and growing existing business.
• Collaborate cross functionally with Marketing and Brand Ambassadors to bring our amazing brands to life, through hosting events and brand activations.
• Develop and maintain regular contact with wholesale partners to mutually grow portfolio within area.
• To develop best in class outlet execution to promote outlet and brand loyalty above and beyond POS
• Work closely with other functions such as Field Sales Execution, Sales Planning, Sales, Finance & Marketing to ensure the best possible delivery against agreed Bacardi Sales KPI's and targets
• Analyse and process promotional activities and budgets, incorporating ROI analysis
• Support and inspire your colleagues to step change executional excellence and customer management.

Skills

FMCG sales

Account management

Networking

Presentation skills

Communication

Job description

YOUR CHALLENGE

You are the face of Bacardi

You bring our brands to life in bars, clubs, restaurants and venues by building brilliant relationships and working in partnership with our customers.

You drive the performance and growth of Bacardi's brands through searching for new business, driving distribution and connecting with the consumer.

ABOUT YOU

You are a fun, passionate, driven and target-oriented team player

Your entrepreneurial style means that you will thrive on being the key contact for customers, driving new business, distribution and maintaining sustainable relationships.

Your strong communication, presentation, networking and interpersonal skills will be key to your success in this role.

Most importantly, you feel at home in the On Trade, advocating our brands and putting consumer at the heart.

RESPONSIBILITIES - WITH OUR CONSUMER AT THE HEART YOUR KEY FOCUS WILL BE

Partner with our customers by building outstanding relationships in the On Trade, understanding their needs, their local consumer and developing and executing solutions.

To develop winning 360-degree account plans with prioritised customers - to execute best in class commercial brand plans to share codified best practice ways of working

Deliver on key selling metrics: Brand Distribution, Visibility in Outlet, New Business, Promotion and Financial Targets

Develop and manage the sales plan for your area based on delivery of Commercial priorities.

Complete outlet surveys in all customer visits and work in partnership with customers to deliver excellence in execution.

Responsible for winning new business, retaining and growing existing business.

Collaborate cross functionally with Marketing and Brand Ambassadors to bring our amazing brands to life, through hosting events and brand activations.

Develop and maintain regular contact with wholesale partners to mutually grow portfolio within area.

To develop best in class outlet execution to promote outlet and brand loyalty above and beyond POS

Work closely with other functions such as Field Sales Execution, Sales Planning, Sales, Finance & Marketing to ensure the best possible delivery against agreed Bacardi Sales KPI's and targets

Analyse and process promotional activities and budgets, incorporating ROI analysis

Support and inspire your colleagues to step change executional excellence and customer management.

SKILLS - THE SKILLS AND EXPERIENCE NEEDED TO CREATE YOUR LEGACY

1 year of sales experience in FMCG is preferred. On or Off Trade Management in Spirits and/or Beverage Industry is a distinct advantage

Demonstrable track record of performance and delivery (results and/or achievements)

Strong (social) networking and interpersonal skills

Strong analytical, planning, and time managements skills

Well-developed communication / presentation skills (Active Listening)

Apply Creative Thinking

LEADERSHIP AGILITY

At Bacardi we care deeply about finding brilliant talent who can bring the following personal attributes to help elevate our 3Fs: Fearless, Family, Founder culture to the next level.

Belonging: You have a strong capacity to create a culture of 'Belonging', where people feel appreciated for who they are, what they do, and who they can become

Self-Awareness: You have high levels of self-awareness, are reflective and know yourself well, understanding both your own strengths and weaknesses and your impact on others

People Agility: You bring a deep ability to understand and relate to people and navigate through tough situations to harness and multiply collective performance

Results Agility : You demonstrate consistent delivery of results in first-time situations by inspiring teams, exhibiting a presence that builds confidence in yourself and others.

Mental Agility : You can think critically to penetrate complex problems and expand the possibilities by making fresh connections. You think strategically whilst being execution focussed and bring creativity to the challenges you're presented with

Change Agility: You have deep natural curiosity, desire to experiment and ability to effectively deal with the heat of change. You have a growth and learning mindset: ready to test, stumble, learn and apply from experience

Disclaimer

Bacardi seeks talent from all backgrounds to bring diversity of thought, agility and capability to our organization across the globe. We promote a working environment where all employees are treated and rewarded fairly. We do not tolerate any form of discrimination that adversely affects individuals or groups on the basis of national origin, race, color, religion, sex, gender, sexual orientation, marital status, disability, age, and any other legally protected aspect of a person's identity.

U.S. applicants have rights under Federal Employment Laws.

Perks of Working for us

At Bacardi, we are committed to providing our Primos (employees) with a comprehensive Total Rewards package of compensation, benefits, incentives, allowances, well-being, and much more to mee