Customer Account Manager

Point Professional Recruitment LTD; Cambridgeshire and Peterborough; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading recruitment company seeks a proactive Customer Account Manager to enhance customer service and sales. You will manage orders, provide quotes, and support customers while fostering strong relationships. This role offers a chance to join a supportive team with growth opportunities and training.

Benefits

Friendly, supportive team

Training provided

Growth opportunities

Qualifications

• Fluent in English (spoken & written)
• Background in aerospace/manufacturing is desirable.

Responsibilities

• Support customers via phone, email, and fax
• Process customer orders and coordinate shipments
• Build strong relationships with customers.

Skills

Communication skills

Organisational skills

Sales experience

Admin experience

Tools

MS Office

Job description

My Client is looking for a proactive Customer Account Manager to join our team and help deliver excellent service to our valued customers. This is a great opportunity for someone with strong communication skills and a passion for customer service and sales.

Key Responsibilities:

• Support customers via phone, email, and fax

• Provide accurate quotes and follow up to convert into orders

• Process customer orders and coordinate shipments

• Advise on tooling and material usage

• Build strong relationships with customers and internal teams

• Identify new opportunities within existing accounts

• Maintain records and update CRM system

What You ll Need:

• Strong communication and organisational skills

• Confident using computers (MS Office)

• Fluent in English (spoken & written)

• Sales or admin experience (preferred but not essential)

• Background in aerospace/manufacturing (desirable)

Why Join Us?

• Friendly, supportive team

• Training provided

• Growth opportunities

Apply today with your CV and join a company that values quality and customer satisfaction.