Customer Account Manager

Hobson Prior; Burgess Hill; On-site; GBP 30,000; Full time

Job summary

Hobson Prior is seeking a Customer Account Manager to enhance customer experiences and strengthen relationships. This role is pivotal in ensuring clients receive excellent service by connecting customer goals with our products and collaborating across various teams. Ideal candidates are organized and possess strong communication skills.

Qualifications

• Strong communication and problem-solving skills.
• Ability to manage multiple projects simultaneously.
• Proactive in managing tasks and delivering quality customer service.

Responsibilities

• Build and maintain long-term relationships with customers.
• Collaborate with different teams to ensure positive customer experiences.
• Serve as the main contact for customers throughout their journey.

Skills

Communication

Problem-Solving

Analytical Skills

Organizational Skills

Tools

Excel

Microsoft Office

Job description

Direct message the job poster from Hobson Prior

Are you a relationship-builder with a knack for turning client challenges into success stories? Join our client as a Customer Account Manager and become the trusted voice the clients rely on.

Hobson Prior is seeking a Customer Account Manager to enhance customer experiences and represent customer needs within the organization. You will be responsible for building strong relationships with clients and ensuring they receive excellent service. This role involves working closely with various teams to improve customer satisfaction and outcomes.

Please note that to be considered for this role you must have the right to work in this location.

Responsibilities:

• Build and maintain long-term relationships with customers.
• Connect customer goals with our products and services.
• Collaborate with different teams to ensure positive customer experiences.
• Serve as the main contact for customers throughout their journey.

Key Skills and Requirements:

• Strong communication and problem-solving skills.
• Ability to manage multiple projects simultaneously.
• Proficient in Excel and Microsoft Office.
• Passionate about delivering quality customer service.
• Organized and proactive in managing tasks.
• Analytical skills to understand business processes.

For more information, please contact Mandi Cakwe.

If you are interested in applying to this exciting opportunity, then please click 'Apply' or to speak to one of our specialists visit the 'Contact Us' page.

Hobson Prior is a leading life sciences recruiter focused on finding exceptional people and matching them with the finest positions across the globe. Hobson Prior is acting as an Employment Agency in relation to this vacancy.

By submitting this application, you confirm that you've read and understood our privacy policy, which informs you how we process and safeguard your data - https://www.hobsonprior.com/privacy-policy.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative, General Business, and Science

• Industries

  Professional Services

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