Customer Account Manager

Workshop Recruitment; Gosport; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the UK is seeking a motivated Customer Services Account Manager for a full-time position. The role involves managing customer accounts and ensuring high-quality service delivery in a busy team environment. This position starts as a 4-month contract, potentially leading to a permanent role, offering benefits such as 25 days holiday after permanent status and on-site parking.

Benefits

25 days holiday once permanent

On-site parking

Pension

Qualifications

• Experience building strong working relationships with customers.
• Exceptional communicator, both written and verbal.
• Excellent administrative skills with good attention to detail.

Responsibilities

• Deal directly with customers via phone, email, or face to face.
• Respond promptly to customer inquiries and manage orders.
• Communicate and coordinate with internal departments for timely work completion.

Skills

Communication

Relationship Building

Team Player

Administrative Skills

Multi-tasking

Job description

Our client is looking for a well-organised and motivated person. They have a full-time position for a Customer Services Account Manager who will manage a portfolio of accounts working as part of a busy, fast paced team This is initially a 4-month contract with a view to go permanent.

Main Duties

• Deal directly with customers either by telephone, electronically or face to face
• Respond promptly to customer inquiries by processing orders, quotes, and other requests
• Organize workflow to meet customer timeframes
• Communicate and coordinate with internal departments to ensure quotes and works are completed timely
• Manage administration behind all customer orders
• Keep in touch with customers throughout order process

Skills and Knowledge

• Experience building strong working relationships with customers
• Innovative and motivated
• Exceptional communicator both written and verbal
• A good team player
• Able to prioritise and multi task
• Excellent administrative skills with good attention to detail

Other Details

• 25 days holiday once permanent
• On-site parking
• Pension

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