Customer Account Coordinator

Resource Management Solutions; Corby; On-site; GBP 29,000 - 30,000; Full time

Job summary

Join a prestigious automotive logistics client in Corby as a Customer Account Coordinator, where you'll be the main contact for customer inquiries. Deliver exceptional service, streamline processes, and improve customer satisfaction in a dynamic admin team. Ideal candidates will have experience in customer service and possess strong communication and problem-solving skills.

Qualifications

• Experience in customer service or admin roles.
• Excellent communicator, both written and verbal.
• Problem-solving skills with a keen eye for detail.

Responsibilities

• Act as the go-to contact for customer inquiries and concerns.
• Deliver top-tier customer service, ensuring smooth issue resolution.
• Maintain accurate records and reports on customer feedback.

Skills

Customer service

Communication

Problem-solving

Tech-savvy

Tools

Microsoft Office

CRM

Job description

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Join Our Team as a Customer Account Coordinator!

Exciting Opportunity with a Prestigious Automotive Client in Corby!

Are you a proactive and customer-focused professional looking for your next challenge? RMS is partnering with a leading automotive logistics client, and we're on the lookout for a Customer Account Coordinator to join their dynamic admin team. This is your chance to be part of a team that delivers excellence every day!

About the Role:

• Position: Customer Account Coordinator
• Type: Permanent
• Salary: £14.10 per hour

What You’ll Be Doing:

• Be the go-to contact for customer inquiries and concerns
• Deliver top-tier customer service, ensuring smooth issue resolution
• Work closely with internal teams to streamline processes and improve service
• Maintain accurate records and reports on customer feedback and trends
• Identify areas for improvement and drive customer satisfaction

What We’re Looking For:

• Customer service or admin experience (Logistics/Automotive industry preferred!)
• T ech-savvy – Microsoft Office & CRM knowledge is a plus!
• Excellent communicator – both written and verbal
• Problem-solving pro with a keen eye for detail

If you're passionate about customer service and want to be part of an industry-leading team, apply now!

RMS is an equal opportunities employer. If you haven’t been contacted within 7 days, unfortunately, your application was not successful this time.