Curtain and Blind Fitter

Today, Dunelm; Christchurch; On-site; GBP 30,000 - 32,000; Full time

Benefits offered by this job

25 days annual holiday + birthday off

Staff discounts

Salary advance

Cycle to work

Career development

Job summary

Dunelm is seeking a Made to Measure Fitter to visit customers in their homes, measure windows, and fit curtains and blinds. You’ll receive full training, use a company van, and help turn customers’ ideas into reality while delivering exceptional service.

With a background in retail, hospitality, or customer-facing roles, you’ll shine through your people skills, problem-solving ability, and a friendly, professional approach. Flexible hours and progression opportunities are offered.

Qualifications

• Full UK driving license
• Excellent interpersonal skills and ability to make customers feel comfortable
• Willing to be hands-on and learn on the job
• Sharp eye for detail and pride in doing a quality job
• Friendly, can-do attitude and approachability
• Flexibility to work evenings or weekends when needed
• People-facing experience (bonus: retail, hospitality, care)

Responsibilities

• Visit customers’ homes to fit and transform window dressings and bring ideas to life
• Provide outstanding customer service and support on-site
• Manage your own schedule and appointments to fit customer needs
• Maintain van, tools and equipment and follow health and safety guidelines

Skills

People skills

Customer service

Attitude & potential

Flexibility

Tools

Drill

Tape measure

Job description

What you'll need: A full UK driving license - you 'll be out and about, so being able to drive is essential.

Great with people you know how to make someone feel comfortable, whether you're having a friendly chat or helping them transform their space.

Handy is helpful-if you've used a drill or tape measure before, brilliant! If not, we'll teach you. We hire for attitude and potential.

A sharp eye - you spot the little things that make a big difference and take pride in doing a job properly.

A friendly, can-do vibe you're approachable, professional, and always happy to help.

Flexibility - you 're open to the occasional evening or weekend to suit customer needs.

People-facing experience (bonus!)-retail, hospitality, care… if you've worked with people, you ' re already halfway there

D&I statement Dunelm is committed to becoming an inclusive business that is representative of our customers and locations. We recognise the value in diversity and welcome applications from all candidates regardless of age, race, religion, disability, gender or sexual identity, socio-economic background or education. We are committed to making Dunelm a place where everyone can enjoy a successful career and have systems in place to support all our colleagues. We are seeking applications from candidates who share our values and celebrate diversity in all its forms. Our commitment to you Accessibility allows everyone to have an equitable chance when applying and showing off their potential, which helps us create a more inclusive and diverse team that brings fresh ideas and perspectives. Should you need it, we have an accessibility tool available in the top menu to support you when you're completing your application. If you require any other reasonable adjustments during the application and assessment process, reach out to your recruitment partner.Work your way We have adapted our ways of working to make sure everyone can feel at home, wherever they work. For most roles, we offer flexible working options. In our stores, they include opportunities to work on a part-time basis, seasonal contracts, or adjusted hours to accommodate the important things in your life outside workWellbeing is more than just a buzzword here From our Wellbeing Buddies and Mental Health First Aid training to our progressive parental leave, menopause policies and Colleague Support Fund, we're committed to supporting our colleagues in every area - and at every stage - of their lives. Through our partnership with the Retail Trust, everyone at Dunelm has free access to a 24/7 Virtual GP, as well as therapy and counselling, plus information, guidance and advice in all areas of financial, emotional and physical wellbeing. Please accept Functional Cookies to view this contentTaking opportunities Meet Amanda, our Chief Stores and People Director, who shares how she feels empowered to take opportunities every day, why Dunelm is her happy place, and why it's a really exciting time to join us.Look in our toy box Of course, you should never judge a business by its tech stack. But take a peek at the range of technologies our engineers and developers are currently playing with.Dazzling design At Dunelm, we love every aspect of the design process. We're continually researching new developments in packaging, materials and production methods, tapping into new data insights and keeping track of changing lifestyle trends. We're hugely collaborative in the way we work. Together, the teams here have a direct impact on our success, creating amazing products that drive sales and delight our customers, as well as providing direction for our wide and varied range of brands. Please accept Functional Cookies to view this content Please accept Functional Cookies to view this content, We want you to get as much out of working with us as possible. That's why we'll do everything we can to engage you in the process of learning, and encourage you to explore new opportunities around your particular skills and interests. For you, this includes: Thrive, our learning and skills platform which gives you a blended, bite-sized, social learning experience with learning relevant to your role Our Step Up programme which is designed to prepare you for a Team Leader role Personal Effectiveness workshops and self-led learning, also delivered through Thrive Apprenticeships opportunities relevant to your role - from level 2 (equivalent to GCSE) through to Level 7 (equivalent to Masters) Colleague Development Fund to support colleagues in accessing external training relevant to your role Coaching and mentoring opportunities to support you in your current role and help you prepare for the next Functional academies that offer training to support you in the technical aspects of your role Self-awareness tools to help you understand what really matters to you, and where your own talents and ambitions lie Our Enterprise Leadership Programme designed specifically for our strong growth potential Heads of Department to help them reach the next level in their career Our INSPIRE Programme designed for our strong growth potential senior managers across the business to enhance their leadership capability

Today, Dunelm is a leader in the £11bn UK homewares market. With over 200 stores across the country and a successful online operation - dunelm.com - we offer over 60,000 products across a broad range of categories. But where did it all begin?

Starting salary: £29,949.50 in your first year - rising to £32,022.90 pa after that Full-time - 40 hours per week There's more to being a Fitter than simply putting up curtains and blinds - it's about creating spaces our customers love to live in. If you enjoy solving problems, working independently, and making people smile, this could be the perfect role for you. You 'll be the friendly face our customers remember. Whether you've worked in retail, hospitality, or customer service, your people skills will shine here just as much as your knack for "getting things done." If you're hands-on, personable, and love making a difference, we'll support you every step of the way with the more practical aspects to the role. You 'll be out and about, visiting customers in their homes to help turn their ideas into reality and be part of those " wow " moments when everything comes together. It's a role where you get to make someone's day (and their window!) amazing. If you've ever hung a picture straight or tackled a flat-pack without tears, you're already on the right track. But if tools aren't your thing (yet), don 't worry! We 'll teach you everything you need to know. You don 't need to have a trade background to thrive in this role. We welcome people from all walks of life, especially those who've built strong people skills and want to learn something new. "I came from a retail background and had never picked up a drill before. The training was brilliant, and now I love being out on the road, meeting customers and making their homes look amazing." -Jamie, Made to Measure Fitter We'll kit you out with:

Use of company van whilst you're at work

A full tool kit - we'll supply everything you need

A fuel card so you're never out of pocket

Full training on our products, systems, and customer service approach

A supportive team and a business that's big on development and progression

Be customer obsessed - consistently consider the impact of your actions on the customer experience, and strive to deliver joyful experiences in the most effective and thoughtful way

Visit customers' homes to carry out professional curtain and blind fittings as part of our Made to Measure service

Consistently deliver exceptional customer service to support strong CSAT (Customer Satisfaction) scores, ensuring every customer receives a welcoming, helpful, and memorable experience

Measure windows accurately to ensure a perfect fit for every product

Install a range of window dressings with precision and care

Deliver a warm, professional service that puts customers at ease and leaves a lasting impression

Manage your own schedule and plan your day efficiently to meet appointment times

Maintain your van and tools, ensuring everything is clean, safe, and ready to go

Handle basic customer queries on-site and escalating any issues where needed

Follow health and safety guidelines and working tidily and respectfully in customers' homes

Represent the Dunelm brand with pride, professionalism, and a customer-first mindset, Along with competitive rates of pay, we offer a range of other great benefits to help you make your money go further.

25 days annual holiday plus your birthday off to celebrate, and another day when you move home, so you can get settled in Generous discounts on all our own products, in-store and online to help you make your house a home Instant discounts with a range of other companies to help you stretch your budget Salary Advance so you can access up to 50% of the money you've earned during the month, rather than having to wait until pay day Outstanding development opportunities and all the support you need to grow your career the way you want Cycle to work scheme to help you keep your fitness up and your travel costs down