Curriculum and Timetabling Officer

University of Southampton; Southampton; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Contributory pension scheme

Generous holiday allowance

Other benefits

Job summary

University of Southampton invites applications to join the StaRS team within Student & Registry Services, part of the Student Administration and Academic Affairs division. The role emphasizes strong organization, customer service excellence, and the ability to work under deadline pressure.

It is an opportunity to contribute ideas to enhance the student experience and collaborate across teams. The successful candidate will be enthusiastic, quick to learn, and capable of effective teamwork,

Qualifications

• Highly organized with excellent customer service skills.
• Experience of supervising would be advantageous.
• Enthusiastic and adept at learning new skills.
• Confident to deliver fresh ideas to improve service to colleagues and students.
• Able to work at pace with a deadline-sensitive workload.
• Strong problem-solving, teamwork, and communication skills.

Skills

Highly organized

Customer service

Supervising experience (desirable)

Learning agility

Problem solving

Teamwork

Communication

Job description

We have an immediate and exciting opportunity to be part of our Student & Registry Services area, within the Curriculum & Timetabling team. Student and Registry Services (StaRS) | (The Student Hub, Curriculum and Timetabling, Exams and Awards, Student Records) sits within the Student Administration and Academic Affairs division in the Student Experience Directorate.

The successful applicant will be highly organised with excellent customer service skills, experience of supervising would be advantageous. They must be enthusiastic and adept at learning new skills. They will have the confidence to deliver fresh ideas to improve our service to colleagues and students. They will enjoy working at pace, with a deadline sensitive workload, and be comfortable with complexity and uncertainty. Proven problem-solving skills are highly desirable along with effective team working, communication and interpersonal skills.

This is a fantastic opportunity to join StaRs as we seek to achieve our ambition to provide a best-in-class student experience aligned to our University strategy. We offer a competitive benefits package that includes a contributory pension scheme, a generous holiday allowance and a range of other benefits.